Maximizing ROI: How to Share Your News Release on Facebook

February 29, 2016

By Jahana E. Martin, Newsroom Supervisor

Whew! The news release you’ve worked on for weeks just hit the wire. Job done, right? Twitter news on PewWell, not if you want to maximize the return on your investment (ROI). A recent study reveals that 46% of social network users share and discuss news on social platforms, with 64% of U.S. adults — 30% of the U.S. population — receiving their news via Facebook.

Facebook makes it easy to share news, but simply posting your release to Facebook versus having an actual strategy will mean the difference between reaching your intended audience and being Facebook roadkill.

So, what steps should you take to maximize your ROI?

Start crafting your post.
The first thing to do after distributing your press release through a newswire service and monitoring it online is to insert the URL to your release into a new Facebook post.

What will make your readers pause in their timeline to read your press release?
Simply put: your headline. Make it good.

After you insert the URL, your article will be visible in the post. Replace the URL with a headline that grabs readers’ attention and makes them want to share it. The Social Media Handbook for PR Professionals suggests a good length for a Facebook headline is 90 -120 characters because it is easier to share and can be rapidly scanned as an email subject line.

Here are some tips to tailor your headline for Facebook.

  • Solve a problem.
    • “MEGA Shows How to Triumph in the Digital Revolution“
      “Tips to Triple Your Followers in 10 Days “
  • Pose a question.
    • “What is responsive design and do you really need it?”
    • “Why Do Start Ups Fail?”
  • Create a sense of urgency.
    • “10 Things you must do Today to Save your 401(k) “
    • “Before you go the ATM, Know This”
  • If you’re in a pinch, and don’t have time to craft a new headline, just use your news release subhead.

Many times, the subhead is more specific and could be more useful for your social media audience.

  • Headline: “It’s Time Again For Our Summer Loan Sale-a-Bration”
  • Subhead: “Refinance your mortgage at an unbelievable 2.85%!”

Is your multimedia compelling for social media?bw fb post with image
If you want to change the image that uploaded with the post, now is a good time to add the new image with the “Upload Image” function. Your picture, graphic or video should be engaging and relevant. Links with thumbnails and teasers receive 20% more clicks than links without. Which leads me to my next tip…

Be a Tease.
Your headline made an impression, but viewers must want to read your release, so give them a little teaser.

Here, under your new headline, add the most compelling data right up front to increase activity and shares. This allows you to tailor your content for your targeted Facebook audience and show why your press release is relevant to them.  The reader is now incentivized to click on the link back to the press release and also to share it with others.

Find your audience.
Your content is ready, now it is time to pinpoint your audience. FB targetingFor a fee, take advantage of Facebook’s “Boost Post” feature. First, you need to answer for yourself: Who is your ideal reader and what is your goal?

  • Goal: Enhance your existing audience. Use the “People similar to people who like your page” boost.
  • Goal: Find new supporters. Use the “People you choose through targeting” boost to select the location, age, gender and interests of your target audience.

You can use your Insights (explained below) to select the age, gender, location, relationship and educational status, language and interests of the user you want to reach.

Perfect timing.
This seems obvious: The perfect time to post on Facebook is when your audience is on Facebook. Paying attention to timing pays off. Posting on Facebook between 1 – 4 p.m. can result in the highest average click through rates. So, how do you find out when your audience is on Facebook?

when to use FB

Best times to post for your existing Fans
Once your page has accumulated 30 likes, you are able to use the “View Insights” tool located at the top of your Facebook page.  Click on the “Posts” tab, then the “When your Fans are Online” tab.  You can use this information to pinpoint the days and times your fans are online.

Best days to post in general – what the experts say
According to What are the Best Times to Post on Social Media:

Best day to post:

  • 86% of Facebook posts are published Monday – Friday, with engagement peaking on Thursday and Friday;
  • Engagement rates fall 3.5% below average for posts published Monday – Wednesday

Best time of day to post:

  • In general, the optimal time to post is early afternoon in your target’s time zone.
  • To get the most shares: 1 p.m.
  • To get the most clicks: 3 p.m.

You don’t have to schedule your days and nights around Facebook. Simply schedule your posts at the optimal time for your target audience and watch the results.

Using Facebook to reach your target audience with relevant, shareable content at the right time is an easy, effective way to get more out of your press release.  A user that promotes your brand by sharing your post can spend 13% more than the average customer, and 84% of consumers trust earned media.

You can’t afford not to have a tactical approach when you share your news release on Facebook. So, what’s your strategy?

Click here to share this post with your Twitter followers: http://ctt.ec/pFm48


Corporate strategy, content and philanthropy top discussions at the World Business Forum

December 2, 2015

By Zach Wallens, Specialist, Global Disclosure & Financial Reporting Services

Whether you’re an account executive at a boutique PR firm or a senior investor relations officer (IRO) for a Fortune 500 company, storytelling is likely among your most fundamental job functions. All companies, regardless of their industry, have long communicated stories to customers, investors, internal stakeholders and media. As we adopt various digital technologies, the platforms on which these narratives are consumed continues to change. To thrive in this evolving environment, we can often learn from those who are truly innovators –business leaders, entertainers or, sometimes, people whose profession falls somewhere in between.Panel-7-Herminia-IbarraEarlier this month I had the opportunity to attend the World Business Forum in New York, where, for two days, thousands of executives from around the globe gathered to absorb knowledge from some of the world’s most renowned innovators. With a lineup of speakers that included Herminia Ibarram the Cora Chaired Professor of Leadership and Learning, and Professor of Organizational Behavior at INSEAD, Carolyn Everson, Facebook’s Vice President, Global Marketing Solutions, Virgin Group founder Richard Branson and award-winning actor Kevin Spacey, the conference certainly provided the audience with thought-provoking business ideas, stories and laughs. The theme of this year’s conference was storytelling – specifically, how and why companies should disseminate their unique, compelling stories.

The event hosted by World of Business Ideas (WOBI), and its speakers lectured about wide-ranging topics, and some, in particular, are of definite interest to Business Wire clients. Here are the top business trends and strategies discussed during the conference:

  1. Brands must communicate their stories using several platforms and multimedia is no longer optional

Twitter. Facebook. Instagram. news releases. blogs, email campaigns. In today’s business world, nearly all PR and marketing professionals are familiar with these storytelling channels. However, there is a distinct difference between distributing content via various platforms, and having high audience engagement. According to Facebook’s Carolyn Everson, successful brands don’t just tell their stories, they show them to consumers.Panel-9-Carolyn-Everson“Billions of photos are shared and uploaded, now we’re seeing an explosion of video. Eight billion video views a day on Facebook alone. Every time we estimate video growth, we under estimate it,” Everson said. “Brands love to tell their stories through sight, sound and motion.”

Because mobile devices and apps are such an integral part of consumers’ lives and purchasing decisions, companies must also consider how they can integrate these platforms with their core products, Everson said, noting that Facebook now adheres to a “mobile first” philosophy.

Kevin Spacey echoed many of Everson’s points, particularly her message about businesses needing to convey their stories using new platforms. He also stated producing the best content is still the most important.Panel-13-Kevin-Spacey

“What is it that really elevates these companies to be able to hover above the competition? I tell you, it is the story they are able to communicate, and when we tell better stories, our businesses have a better chance to provide a memorable experience and achieve success,” said Spacey, an Academy Award winner and star of Netflix’s first original show, House of Cards.

“The good news is,” Spacey continued, “with the emergence of new tools and new technology, I think there has actually never been a better moment to make vivid stories that stand out from the crowd.

“The storytellers who thrive are the ones who understand how to use these platforms to elevate their stories.”

Storytelling and content creation were two of the major topics throughout the conference, but other presenters, each from a different industry, spoke more about developing a corporate culture, collaboration and philanthropy.

  1. To build a successful, innovative company, it’s imperative that executives invest in their employees and promote a collaborative work environment.

Mark Bertolini, CEO of Aetna, stated that for organizations to achieve sustainable success, companies must invest in their employees, through salary raises, wellness programs and affordable health benefits.Panel-11-Mark-BertoliniAccording to Bertolini, human capital is a company’s scarcest resource, and the ability to maintain engaged, front-line employees is vital to success within any industry. This sentiment was reiterated by Walter Isaacson, who has written biographies of Steve Jobs, Benjamin Franklin and Albert Einstein. Jobs, Isaacson said, once told him that the team at Apple was the most important product he ever built.

Isaacson further discussed the lessons he gained writing about the world’s most celebrated innovators, and he centered on the necessity for leaders to encourage collaboration among employees. “Innovation relies on collaboration,” he said. “It takes teams of people, rubbing up against each other, to make true imagination into real innovation.”Panel-12-Walter-Isaacson (1)Several of the speakers, including Richard Branson, said that successful business leaders hire employees who are better than themselves. The Virgin Group founder also wasn’t shy about his hatred of ties, his belief that employees’ dressing comfortably spurs creativity, and that Virgin’s corporate culture is an important part of its achievements.

“All a company is, is a group of people,” Branson said. “What sets Virgin Atlantic off against British Airways is the people on the plane, it’s their attitude. So we try to find leaders from other companies who genuinely love people.”

  1. To meet climate change and global development goals, the business community must get more involved.

Branson and Everson each spoke extensively about the philanthropic endeavors of Virgin and Facebook, respectively. The business community, Branson said, has made significant progress in its aim to curtail climate change and develop impoverished countries, but much more is still required.Panel-10-Sir-Richard-Bronson“If business people can join with politicians and social workers and adopt programs, and we’ll have enormous fun overcoming those problems, I really do think we can overcome most of the problems of this world so that our children and grandchildren can have as wonderful life as we’ve all had,” he said.

Everson cited Facebook’s internet.org, an initiative to provide internet access to the more than four billion people without it. Solving this problem, she said, would advance education, healthcare and business in developing nations.

“We believe connectivity is also a human right,” Everson said. “Because we can’t leave four billion people behind as we all continue to have access to information at our fingertips.”

You can see why Business Wire was thrilled to be a media sponsor for this event. These business tips and strategies were the main takeaways from the World Business Forum. Most interesting was that even with speakers from highly different industries and backgrounds, many shared similar opinions regarding the importance of storytelling and of embracing new content platforms. This advice holds especially true for PR and IR professionals, who must regularly communicate their companies’ stories, in press releases, videos and/or social posts. Brands are constantly telling stories to a wide array of audiences, and as the event’s speakers stressed, multimedia distributed over multiple platforms is essential for an effective communications strategy.

Share this post on Twitter now by clicking this link: http://ctt.ec/_g3Le

Note:  Scribed images courtesy of @LudicCreatives. To learn more about visual scribing, rich pictures and infographics, visit their website at www.ludiccreatives.com.


PR Debate: Google vs. Facebook: Which Platform Should You Really Care About?

December 22, 2014

By Hannah Kelly, Business Wire Paris

The changing face of the news coverage and visibility scene

It’s the hottest debate in 2014: SEO for discovery or social sharing for impact?

2014 started off innocently enough.  First Google Hummingbird made major changes regarding news release visibility.  Then midway through the year Facebook launched FB Newswire, to increase the visibility of news.  Suddenly it was clear.  Facebook and Google were directly competing to see which service was more effective at surfacing a story and driving action because of it.
google vs facebook
Fact:  Both Google and Facebook are hungry for your news.

Recently, Parse.ly investigated data from around 8 billion page views of approximately 200 news sites with the results that 38% of referrals were generated by Google and 26% by Facebook.  While this statistic may not help Google overtake Facebook in the race to win the visibility war, it does providing an interesting opportunity for communicators.  If your published news piece can generate visibility on both Google and Facebook, you can generate more than 50% of your inbound traffic with (relatively) little effort.

However, the type of news that is sought after by these sites is slowly shifting. In both cases, Google and Facebook first relied on algorithms to determine which news to surface.  Unfortunately, this caused a plethora of misleading articles by less trustworthy “media outlets” to rise to the top.   These algorithms were adjusted greatly on both platforms this summer when Google and Facebook users revealed that they crave “real news” vs. click bait.

In an effort to continually refine results, these algorithms are continuously updated to reward authenticity and engagement. Google’s most recent changes to  Google Penguin, Penguin 3.0, on October 17, 2014, focused solely on overcoming link schemes that manipulate the ranking of a webpage (and the news story hosted there).

So what does this mean for your news?
As more and more refinement is done to ensure only high quality news is surfaced when searched on Google or on social networks, there are a few things today’s communicators can do to make sure their news is not only seen, but shared.

  1. Be descriptive in your headline

The more descriptive the title of your article, the more likely people are to read it, visit your page, and thereby increase your page ranking. News releases are known for their relatively long ‘uninteresting’ titles – but now the tables have turned. Readers know exactly what to expect from your release, which comes as a great relief after having spent significant time browsing through articles only to discover that they are not quite what was promised with the first click.

  1. Write a concise, accurate article

Now that your title has drawn readers in, the idea is to hold their interest. Long rambling paragraphs will not do this. Keep your information as succinct and on point as possible – engage the audience through a direct approach. To give you an idea, the ideal length for a news release is no longer than an A4 page.

  1. Contact information

This is crucial. If the reader has any further questions, they will want to contact you. The worst possible thing to happen at this stage is to struggle to find any method of contact. Include your Twitter, your Facebook, your Google+ – all and any possible ways of getting in contact. Not only does this ease contact between your company and the reader, but it also allows your news to be shared back with direct links.

News releases, especially those distributed by a commercial newswire such as Business Wire can help your distribution reach, and engage and activate audiences on both Google and Facebook platforms. Every news release jumpstarts a range of actions from coverage to sharing, each that directly impacts visibility within both Google and Facebook.  Business Wire’s wide distribution circuits, unique journalist lists and most of all, our “share” tools allow you to publish and share your articles within seconds. With over 50 years in the industry, we can help you tailor your distribution effectively, thus greatly increasing your traffic growth.


Introducing Facebook’s FBNewswire, A New Resource for Journalists

April 28, 2014

FB Newswire Today in CommPro.Biz, Business Wire’s Senior Vice President, Global Marketing, Tom Becktold discusses Facebook’s latest offering, FBNewswire. This new offering  is “a resource for journalists that aggregates newsworthy content shared publicly on Facebook by individuals and organizations.”

FBNewswire aggregates highly shared news content into one place, allowing media outlets to quickly see the news resonating, in real-time by Facebook’s users.

Read more about this offering now:  http://bit.ly/WhatsFBNewswire

Like this blog post? Share it out in just two simple clicks: http://ctt.ec/0rZJ5


Best Practices Guide to Successfully Navigating Social Media for Publicly-Held Companies

January 16, 2014

By Serena Ehrlich, Director of Social + Evolving Media

We are excited to share our latest guide for investor relations and corporate communication professionals outlining the steps they should take (and avoid) to both engage and manage their reputation across social channels.

Business Wire Benefits of SM for IROs

This report details the opportunities and risks of using social media as both a research and communication tool in today’s investor relations programs.  Included are 12 ways investor relations professionals can leverage social media tools for a stronger, more effective engagement program, as well as 12 reasons why social media platforms are not compliant communication tools.

Embracing social media as a news sharing and engagement tool

Business Wire continues to advocate utilizing social media channels to amplify the visibility of company news.  These channels, designed to enhance the communication between organizations and their members, are perfect for brand advocacy.

Business Wire’s guidance for running a successful and legally compliant socially oriented investor communication program include:

  • How to spot an emerging crisis or reputation attack using social media monitoring
  • The importance and impact of multimedia to analysts and other key constituents
  • Real time communications, or why live tweeting earnings works so well
  • Ways to initiate and expand third party sharing of pertinent company information increasing the visibility and authority of your news

Avoiding social channels as a sole means of sharing financial or disclosure oriented news

For the last 4 months, we have taken a long hard look at the concept of utilizing social media distribution channels for financial disclosure.  While we are obviously big fans of utilizing social media as a tool to share news and information, the technology simply is not there yet for these channels to replace traditional disclosure platforms.

Business Wire’s guidance on why social media platforms are not appropriate as the sole method of disclosure includes:

  • Potential coverage limitation
  • Lack of visibility of social updates
  • The impact and risk of message modification
  • Social network demographics and usage rates

To download this free guide in its entirety, visit http://go.businesswire.com/social-media-for-financial-disclosure
Share this with your friends!  Tweet this news out in one click by visiting http://ctt.ec/UEbvf

Want to schedule a time to speak with a Business Wire sales representative about social media, news distribution and disclosure compliance?  Let us know!


Tips, tricks and advice for today’s PR, IR and Marketing Professionals

October 19, 2013

By Serena Ehrlich, Director of Social & Evolving Media

What a week!  There were so many great news pieces, platform changes, tips and more that we had to commit an entire blog to sharing them with you.

Below please find this week’s top stories for public relations, corporate communications, investor relations and marketing communication professionals.

Social Platform + Search Engine Updates

Media + Research

Tips, Tricks and Best Practices

Did you find this list useful?  Did we miss anything?  If so, please share below, we are always looking for compelling information we can share with our audience!


Understanding the True Risks of Utilizing Social Media for Financial Disclosure

October 8, 2013

By Serena Ehrlich, Director of Social & Evolving Media

Last week, Twitter announced to the world it was filing its S-1 via its own social media platform.   While a few vendors in the IR + social media space praise the recent decision by the SEC to allow public companies to disclose material news via social channels, most realize this method is far from a best practice.

What is disclosure via social networks? 

In April 2013, the SEC announced that public companies could utilize social media networks as material disclosure distribution outlets, if they first let investors know which networks they were going to use.  This announcement came with a wide range of support and backlash. Those in favor believe this decision is forward-thinking and a solid fit for the way people communicate today.  Many others believe that this decision will lead to uneven access to content and the sharing of misinformation, ultimately creating a more volatile stock price.

Why are social networks bad platforms for disclosure? 

Before we start, let me reiterate, I am obsessed with social media.  I love Twitter.  I love Facebook.  I’m a wizard at G+, and yet I strongly believe social networks are terrible platforms for disclosure as they simply do not provide immediate, broad access to the news.  Below are several of the road blocks facing this practice that should be considered by every public company before considering this step.

  • Does the news fit the platform?:  Each social network has its own personality and fulfills different end user needs and desires, most of which are not aligned with most companies’ investor profiles.  Facebook, for example, is an excellent recommendation engine.  Pinterest is an aspirational website and Twitter is a continually updating information sharing tool.  None of these sites are being utilized by the average user as legitimate investment forums.  It is important to note that while platforms like StockTwits do bring the discussion of stocks onto Twitter, it is not reflective of Twitter’s overall market use.
  • Lack of visibility of Tweets and social updates:  As noted in this infographic, many company updates are simply not seen by page friends and fans. In fact, 84% of Facebook newsfeed stories are never seen and 71% of tweets are ignored.  This lack of visibility directly affects the success of social network disclosure posts.
  • Manipulated news visibility:  Every social network has the technology and ability to change the visibility of tweets and posts.  Twitter, Facebook, and other networks are monetized by advertising.  Paid tweets, sponsored posts and trends and more increase visibility of “popular” news and take valuable visibility away from non-paid status updates and posts.
  • Potential platform volatility:  Let’s face it, social networks sometimes go offline. Whether it is for system maintenance, too much volume or a DOS attack, when you choose to disclose over a social network, you put yourself at the mercy of a network only a handful of years old.
  • The old game of telephone:  When news is shared out across social networks, people frequently include their own opinion before resharing.   This leads to the possibility of message alteration (on Twitter, these changes are frequently noted with an MT which stands for modified tweet), which could directly impact perception of both the company and the news issued.  Rumors spread quickly on social networks and once misinformation is shared, the company must focus on message correction or risk stock instability.
  • Lack of access to social networks:  In 2011, a study of corporate CIOs shows that 31% of companies did not allow access to social networks during work hours, directly limiting access to real-time breaking news.  As the New York Times noted in 2012, financial institutions continue to struggle with providing traders and analysts with access to these channels.
  • Lack of immediate access to full-text:  The other issue with social networks is that they do not allow for very much text.  This means a company must state the impact of their news in as little as 140 characters and include a link to the full text article.  This 2-step process decreases potential visibility of the full story, and delays access to the news for end users.
  • The impact of delayed access to news:  One of the big discussions this summer in relation to the investment community was the financial impact of Thomson Reuter’s product that provides elite traders access to key information milliseconds before the rest of the financial community.  This service allows traders to buy and sell before the rest of the financial community. Every second counts on Wall Street. CNBC notes that within 10 seconds, hundreds of millions of dollars in trades can be completed.  Social networks are unable to confirm equal visibility of news and tweets, making it very easy for trades to be made before the news has fully been disseminated.
  • The security issue:  While somewhat rare, every social network, every website, faces potential security attacks and risks. Even the AP’s Twitter account was recently hacked, causing  widespread sharing of a false report of a shooting at the White House.  How are consumers supposed to know if your update is legitimate or not?  How quickly can a stock price be halted if false news impacts trading?
  • By the way, who actually uses social networks?:  While many buy-side analysts praise the use of social networks as research tools for reporting (a practice we highly recommend), most social site demographics are not aligned with investor audiences. Pew Internet notes that only 16% of Americans who utilize social networks have a Twitter account while 67% use Facebook.

Did we mention that we love social networks?!  So what should you be doing if you want to socialize your news, increasing overall awareness and engagement with your organization?  Business Wire continues to recommend a mix of tools including:

  • Use broad distribution via a commercial newswire to guarantee your full-text press release is simultaneously put in front of reporters, analysts and interested online parties.
  • Include multimedia to enhance your news – analysts love multimedia, especially video from senior team members.  Not only does multimedia increase viewership and news sharing, it has been proven to both drive deeper company-to-consumer relationships and also humanizes the brand.
  • Blog about it:  One of the best uses for corporate blogs is the ability to provide additional context for corporate news.  These are perfect vehicles to showcase the “why” of your story. And blogs that answer expected media and analyst questions help reporters provide better news coverage, ensuring further approved message permeation, decreasing message confusion and stock volatility.
  • Sharing news socially is a great idea!  Once your news has been posted to your website, share it out across your social channels.  Include Tweet this links inside your release copy to make it easy for your readers to share your highlights.
  • Live tweet:  One of the best ways to use social networks to share out news is to live tweet major events or news.  Draft tweets based on key elements of your press release and tweet them out with links back to your news. Include created multimedia to drive even higher engagement and sharing.
  • Utilize video chats: Create a video version of your blog and share each video’s embed links with key reporters and analysts. Today’s news outlets crave video content, as it both engages readers and increases the time the reader spends on their website. Analysts like the opportunity to see as well as hear from senior management. And of course, just like the blog, this content continues to drive message permeation.
  • Monitor the Conversation:  This is the number one way analysts today use social media.  They use it to see what people are saying about you, your product, your reputation and company.  The best way for organizations to utilize social media for disclosure is to listen.  What are people saying about your company, what misconceptions need to be clarified, what message points are resonating and which ones are not? Through listening you can not only find where conversations are occurring about your brand, but major themes, providing you with a roadmap for future discussion points.

There is a real, legitimate place for social media tools and platforms in the news distribution process, just not for material disclosure.

What do you think? Do social media platforms meet the requirement for consistent broad disclosure? We would love to hear your thoughts below!

Have questions about the role social media plays in the news distribution process? Let us know!


Follow

Get every new post delivered to your Inbox.

Join 46,791 other followers

%d bloggers like this: