by Matt Allinson, International Media Relations Supervisor
I recently had the good pleasure of speaking with Tony AbiHanna, a Managing Director at News Services Group (NSG) in Dubai. NSG is a leading news service provider in the Middle East and North Africa and a distribution partner of Business Wire. With more and more client news going to the Middle East, I was curious to know if he had any tips for conducting business in the region. During a short question and answer session, Mr. AbiHanna touched on the proper timing of a press release, what social media are popular in the region and whether sandstorms whipped up by shamal (wind) ever impact business.
Q: What is the single biggest thing to keep in mind when trying to successfully distribute news in the Middle East? Is it timing? Is it the headline? Is it the tone?
A: Normally media outlets across the Middle East tend to publish news related to the region. So it would be best if clients can highlight a relation (if any) to the Middle East, a country in the region, or the name of a company based here in the headline of a press release. Otherwise, the news release most probably will end up in the international news page (if there is still space for it).
And timing plays a big role if the client is targeting print media. Any release distributed after 3:00pm or 4:00pm (at the latest) has less of a chance of being picked up by the print media.
Q: What is the best day of the week and the best time of day to send out a press release in the UAE (or the region – if there’s an agreed-upon standard)?
A: We advise avoiding distribution on Sundays (the first day of the week here) and Mondays. Otherwise, all other days are fine. Keep in mind, however, that Saturday is an off day and therefore an easy day news-wise.
Q: Are there any meeting customs/traditions unique to the Middle East that outsiders coming to conduct business should be aware of? For instance, in Japan, they have the “kamiza” seat and the exchanging of business cards. Does anything like this exist where you are?
A: There is a tradition of drinking Arabic coffee (which is the white coffee), and it can be considered an offense if the visitor doesn’t drink it as it is part of Arab hospitality. Plus, the professional classic and conservative outfits (especially for females) are advisable.
Q: From your point of view, what social media sites are most popular in the UAE and Middle East? What sites would be best utilized to complement the distribution of a news release?
Twitter is very influential and on top of the list and then Facebook and Instagram, respectively.
Q: Do sandstorms/shamal ever severely affect business in Dubai or elsewhere in the region?
A: The UAE, Abu Dhabi and Dubai roads and business centers are highly equipped with the latest infrastructure, so sand storms don’t affect business here. However, if the visitor is traveling by car between Abu Dhabi and Dubai or any other Emirate for example, he needs to allow more time as traffic slows down on highways during such storms.