Nintendo Just Showed Us: The News Release is Having a Moment

May 22, 2015

By Vilan Trub, Business Wire

Half a million views in a single day, and counting, is no easy feat. A news release from Nintendo this week accomplished just that, and every communications pro should take note of the basic reasons that led to such grand visibility.

Before the digital revolution, a hero was born by the name of Mario, and this hero had a nemesis named Bowser. Bowser started off as a Koopa King who breathed fire, but much has changed. On May 20th, 9am Eastern Time, Nintendo of America announced via a Business Wire distributed news release that Doug Bowser was named as the new Vice President of sales in America. Clearly the two Bowsers are not one and the same, but the irony was not lost on Golin, the PR agency handling Nintendo’s communication management. They identified and utilized the humorous angle that presented itself and converted it to visibility gold. Over 500,000 views, including over half a million views alone of just Doug Bowser’s photograph, is making this an industry defining news release.

Nintendo Bowser Infographic

Especially significant is that 60% of the traffic is stemming from social media. People are actively sharing this content, driving awareness through the roof. Doug Bowser is now a star and Nintendo can be seen almost everywhere online. The press release is having a moment right now, but why?

Journalists, media professionals, news consumers, they are all eager for interesting and relevant content. Golin found a way to satisfy their target market’s needs by understanding the basic elements of a release. What could have been a regular announcement about a new hire was instead turned into a story. The story was about the irony of a company hiring a man who shares his name with a notorious character the company is known for. The headline didn’t read Doug Bowser as New VP of Sales.

Doug Bowser, VP Sales, Nintendo of America

Doug Bowser, VP of Sales, Nintendo of America

The decision to omit Doug was a conscious one aimed at waking the reader up by tapping into their sense of humor. The announcement was professionally written but maintained a lightness, playing on the intended readers’ nostalgia and lingering interest. The release included multimedia, both Nintendo’s logo as well as a crisp headshot of Doug Bowser. Readers could see what a real life Bowser looks like, and they did, over half a million times.

Nintendo set a precedent with this release but it doesn’t mean other companies need to start developing video game characters then hiring employees with the same names. The lesson learned here is that every release has a story and the process of writing an announcement needs to start with identifying a story that can grab the reader’s attention. That story is your company’s story and if it connects with readers, it will be shared and reshared all over the internet.

If Bowser can be VP of sales at Nintendo, maybe Coca Cola can find a Draper to run creative.

The Nintendo release had significant coverage on mainstream media. Some examples include:

Click here to share the story how one personnel announcement went viral: http://ctt.ec/0r0GO

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The secrets behind press conferences, product reveals and trade show marketing

February 24, 2015

By Raschanda Hall, Director of Global Media Relations, Business Wire

Trade shows are all about product reveals, updates and, engaging media.  And by engagement I mean, “come ye media and tell the world of the things you have learned today.”  All meant to guide consumers into the conversion funnel, from awareness to action, faster and farther.  The Chicago Auto Show is no different.

Chicago Auto ShowMany exhibiting auto manufacturers will host exciting and sometimes theatrical and humorous press conferences geared toward glamming up the reveals and editorial coverage.

A successful press conference and product reveal is virtually a Hollywood production, and with sticker prices nearing $500,000, what you’ll hear from the communicators responsible for pulling off these events is that you have to nail the basics.

Birthing an automobile:
Preparation and planning are fundamental tenets of public relations. As the dust settles on one show, exhibitors are looking ahead at ideas for next year. According to Curt McAllister, Midwest public relations manager for Toyota Motor Sales, USA, “This is a little bit of Hollywood. Typically a press conference reveal [the birth of an automobile as he called it] may last all of 20-25 minutes and will probably range between half a million to a million dollars to produce. It’s the closest thing we get to Hollywood here in the auto industry. A lot of preparation is involved.  There is constant communication with our media to let them know we are going to do something big in that city so that they can save a spot on their schedules, and we can ensure a really good attendance.”

Authentic messages and messengers:
“Focus on what’s changed, what’s new, and why you did it,” says Andy Love, the head of car product marketing for Chrysler Group.  “Explain things in an easy-to-understand way.  If you have a new safety feature, help the audience relate with a story.  Explain how things matter and fulfill a need.  If it’s a high-end technology show, how it is easy to use and how it applies to their lives.”

Wendy Orthman is the Manager of the Midwest Region for Chrysler Group Communications.  She works with Chrysler

2015 Dodge Viper GTC

2015 Dodge Viper GTC

executives to get them ready to present on the big stage by first having them present at smaller shows.  “We want our executives at these shows. You want to make sure the speakers you choose have a high enough title that they attract the media. Their quotes bring authenticity and have significance and weight.  The sweet spot is when you have someone with title that can speak with knowledge and be impactful to the media.”

James Zahn, the pop culture and lifestyle blogger better known as The Rock Father, has seen his fair share of press conferences. “Excitement and Enthusiasm. It’s all about the two E’s. Don’t make us [journalists and bloggers] feel like you’re giving us the company line.  If a speaker sounds passionate about the business or product, that makes it more fun for us.”

Show up differently:

SpongeBob Inspired Toyotal Sienna

SpongeBob Inspired Toyotal Sienna

There is a lot of competition for news at these tradeshows and many of your competitors are also holding press conferences. You want to think of how you can show up differently.  Nissan of North America flipped the order of their press conference reveals. “A lot of other guys, they would do a slow build up and reveal the vehicle at the end. We do the opposite,” says Joe Gallant, Manager of Shows & Exhibits at Nissan.  “We keep the speeches short and we reveal the vehicle almost right away.”

The showbiz side of your product reveal means nothing if it doesn’t further your message. “There are very extravagant and flamboyant ways to pull a drape off a car. But don’t get over your budget, and be realistic. Make sure the message and the product is at the heart of it.  If you get so caught up in the smoke and mirrors you’re going to lose your audience,” warns McAllister.

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Don’t Eclipse Your News During the Lunar New Year – Why Sending News to China During the Spring Festival is a Bad Idea

February 18, 2015

Bio Pic 2

By Matt Allinson, Media Relations Manager – International Markets

China’s Lunar New Year is nigh (February 19), but the travel frenzy known as Chunyun (a 40-day period surrounding the Spring Festival) is well underway. It is a migration unlike any other, with an estimated 2.8 billion passenger trips undertaken between February 4 and March 15. Millions upon millions of people will be hurrying home to reunite with family and enjoy the holiday. It is said to be the largest annual migration in the world.

China

Chunyun travel in progress

With so many people concentrating on getting from one place to another, it stands to reason that not a lot of business gets done in the People’s Republic of China during this time of celebration. It also stands to reason that sending out a news release around the holiday is not a wise move – unless, of course, you’d rather people not see your news.

Shaun Bowers Interfax ChinaI had the opportunity to speak more about this with Shaun Bowers (pictured left), the Managing Director of Interfax News Services in China. He was kind enough to answer some questions I had, as well as some questions that are often put to me.

Q: Can you describe the impact Spring Festival travel has on not only the news distribution business, but all business in China?

A: It (business) almost stops. Family is at the very center of Chinese culture and this is the time of the year that workers all across China return to their home province to visit family. Often, it is the only time they will see their family during the entire year.

Starting in January, factories will stop taking orders because of the holiday and will be rushing to fill orders they have in hand. The distance workers have to travel means journeys can take days, so often workers will start traveling two weeks early … and it’s not uncommon for a factory to close for an entire month. So for most businesses, it is a quiet period … unless you are a food vendor near a train station or a retail clothing store (it is traditional to buy new clothes for the Spring Festival).

Q: A question I have received in the past is: Don’t the Chinese have the most cell phones (per capita) in the world? Wouldn’t they still be absorbing news on their devices during the holiday?

A: Perhaps you should ask them if they sit around the Thanksgiving dinner table and read the news. The Spring Festival is a time for celebration – the whole of China is on holiday and people are focused on fun and seeing old friends.

Q: To which western holiday would you compare the Lunar New Year? Or is there such a comparison?

A: It’s hard to compare … for Europe it would be Christmas, and for the U.S. I would say it’s like Thanksgiving … at Thanksgiving, people will do anything to get home. The U.S. has 330 million people and I’m sure readers can relate to what a nightmare travel can be during Thanksgiving. Now imagine adding another 900 million people, and you get a sense of what it’s like.

Q: What have been your personal observations and experiences with the Lunar New Year? Any crazy travel stories?

A: My wife’s family is from Hong Kong so we don’t have to travel, but it’s quite normal for us to sit down to dinner with 67 immediate family members … some of whom have traveled from all corners of the world. There is a saying in Hong Kong: “Don’t go on holiday as everyone you know will be on holiday, so stay in Hong Kong and enjoy the peace and quiet.”

yay-15943958-digital

According to Shaun, it’s not that people in China don’t read news during the holiday; it’s just not a top priority. Chinese New Year is the one time of year when all workers can return home and, in essence, MUST return home. It is important for them to do so and it is expected that they will return with gifts for the whole family. And in the end, what’s more important: being present with family or reading up on news about listed companies?

Shaun’s advice, and mine, is to hold off on sending any news to China between the 18th and 24th of February.

And I will take this opportunity to remind you that it’s a best practice to always make sure the country to which you’re trying to send news is not on a holiday.  A quick check of timeanddate.com, bankholidays.com, officeholidays.com, or any similar site can save you time, resources and headaches when sending news internationally.

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Applying 8 Modern Day Dating “Rules” to Public Relations

February 14, 2015

By Serena Ehrlich, Director, Social + Evolving Media, Business Wire

https://openclipart.org/detail/192604/heartbleed-patch-needed-by-rejon-192604As Valentine’s Day approaches, we turned our thoughts to how news distribution actually resembles dating. In this piece from today’s PR Daily, Hannah Kelly from Business Wire Paris looks at eight modern dating “rules” and how they apply to news releases.

Click here to read Hannah’s 8 rules of dating and how they apply to PR in 2015:  http://www.prdaily.com/Main/Articles/Applying_8_modern_dating_rules_to_PR_18105.aspx


The Sweet 16: Business Wire’s Most Read, Viewed and Shared Content of 2014

December 16, 2014

By Serena Ehrlich, Director of Social and Evolving Content

Are You Ready for PR in 2015?  

As 2014 winds down, we at Business Wire are taking one last look backwards.  After all, there were some huge changes in 2014 that disrupted the way news content was showcased, distributed and adopted.

As we look towards a PR-friendly new year, we wanted to share the articles, videos and blog posts that your communication colleagues turned to this year so we can help you launch successful communications program in 2015!

How to write a press release:

The real reasons why your press releases need to include images:

Understanding media relations:

The role of measurement in PR

How Business Wire generates success for large and small companies alike [CASE STUDIES]

What are we missing?  What tips or tools do you plan on implementing in 2015?  Let us know in the comment box below.


7 things Every PR professional Must Know About Pinterest

December 8, 2014

Everywhere you look everyone is talking about Pinterest. And why not! Not only does the site have huge audience numbers, the engagement and inbound traffic rates are through the roof.  And yet, many PR professionals are unsure of how to maximize this platform to increase visibility, shares and coverage of company news.

Click here to read Alexander Solm’s  7 things about Pinterest you need to know.  We would love to have your thoughts on this piece; do you use Pinterest to promote your news and coverage yet?


Eight Reasons the Media Hate You (And How You Can Fix It)

June 4, 2014
By Stephanie Jo Peksen, Account Executive, Business Wire New York

If you’re like most public relations professionals, you have a list for everything – a to-do list, a client list and, of course, a media outreach list. When time gets tight, you may occasionally succumb to the temptation to send out a blanket pitch to your entire press list, and then cross your fingers while hoping that all your clients’ dreams come true. A word of advice: don’t. The key to garnering coverage in 2014 is by helping reporters help you. Otherwise you risk landing in the junk folder – permanently.

8 Reasons the Media Hates You (And How You Can Fix it) By Stephanie Jo Peksen, Account Executive, Business Wire New YorkTo help you connect with the press who really do need your input, we compiled comments from editors, outlining the top eight reasons why reporters occasionally hate you – and how to make them love you.

1)      You Didn’t Tailor Your Pitch: “It’s hard work, but work worth doing: tailor your pitch to me. Know who I am and what I cover and exactly what might interest me about your product/person/idea other than just ‘IT EXISTS!'”  says Allen Salkin, author of From Scratch: Inside the Food Network, and freelance journalist for NY Times and other publications.

In other words, make sure you’ve at least looked at the publication and understand its audience and news stance. Are you pitching a local publication about a product launch and including a general press release and product sheet? Fine, but find an authentic local hook – don’t just say “people chew gum in New York, so your New York publication should cover our national launch of chewing gum.” There needs to be an honest connection with the reporter’s readers, and the issues covered by the media outlet – find that connection, and use it as your lede.

 

2)      Your Headline is a Snooze and Your Lede is MIA: “If the subject line of your email pitch isn’t interesting and concise, you will get deleted before you’re read. Same goes for your press release headline: if you leave the meaty stuff at the bottom, it will never get read,” says Nicole Bode, Deputy Editor of News, DNAInfo New York.

It may seem self-explanatory that brevity is the soul of wit, but we dare you to review your last few press releases or press pitches. Could you read the headline or subject aloud without the need to gasp for air? Are the most crucial details easily found within the headline/sub-head or first paragraph? If not, get cracking – and revising. Same goes for voicemails, elevator pitches and topics for short meetings.

3)      You Had Truly Bad Timing: “Not understanding a publication’s production schedule is a problem. If a magazine goes to print on Tuesday, Monday night is not the time to say ‘Ok, we’re ready to go on the record now!’” and think that you’ll make it into that issue. There are always exceptions, but they are not made with ease. Get to know the publishing schedule of a media outlet you hope to do lots of work with. It’s not an excuse to say that you waited to the last minute because you were afraid it would get out before an agreed upon date. If you think a writer or editor is that unprofessional, you shouldn’t work with them anyway,”says Xania Woodman, Senior Editor, Vegas Seven Magazine.

If you don’t know your key outlets’ timetables, start gathering them now, and act accordingly. No sending press info about a Super Bowl-related product two days before the game: No editor will have time to review and your client will be shortchanged. Similarly, unless it’s breaking news or you specifically know the editor or reporter is working that day, don’t pitch press on a major holiday. Take a break yourself – the media will respect you more if you’re not emailing them while they’re BBQing for Memorial Day or July 4th.

 

4)      You Were Too Chummy: “Among my pet peeves are publicists who address me as Mr., and others who write to me as if we know each other, when we have never before spoken or met (e.g. ‘Hi Jamie! Hope you’ve been having a great week…’ How about just ‘Dear Jamie, I represent Tazo Teas, and I would love to get to know you. I have a new product that I thought might be an excellent fit for your publication…’” says Jamie Kiffel-Alcheh, Editor-in-Chief of CarleyK.com.

A simple LinkedIn search would reveal that Ms. Kiffel-Alcheh is in fact, female, and yes, sometimes the simplest declarative introductions can be best. Does your client watch its channel’s daily segment on XYZ, and you think the client is a perfect fit for this reason? Say it clearly and professionally, and you may be surprised at the very pleasant response.

5)      You Ignored the Media’s Main Requests: “In business journalism, some publications require that I find out the revenues of a company–or they won’t accept a story from me about that firm. Every once in a while, a publicist will, after hearing this, go around me to see if they can persuade an editor at the publication to bend that rule, which will usually annoy the editor. Or they will set me up on an interview with a business owner who clearly has no intention of sharing financials, even though we’ve agreed ahead of time that this info will be part of the interview. It’s not always the publicist’s fault, but it ends up being a waste of time for all concerned, since I can’t use the interview in the end,” says Elaine Pofeldt, a contributing editor at Crain’s and a contributor to Money, Fortune and Inc. 

Reporters get frustrated when people set up follow-up interviews without all the information at the ready – so unless you are prepared to burn a bridge, don’t offer a brick wall. Pre-plan and know what information you can offer and to whom. Even if you have limited resources, come up with a Plan B. If the editor says it’s super important, believe it and get that info, or simply decline and come back another time when you have everything he or she needs to build the story. If you build a good rapport, you may wind up quoted in a trend feature or commenting on another company in print. But don’t ignore their original must-haves.

6)      You Sent a Wall of Text: “I might be different than lots of publications. I don’t want to copy/paste/print your release. I want the mechanics to find my own angle. That means links, bullets, bites. I could care less that ‘We are pleased’ was quoted by this or that important person. I agree deeply with David Meerman Scott’s jargon buzzword bingo opinion, where it seems that every solution is ‘next generation, world class, scalable, blah blah blah.’ Skip the adjectives and save me some time in finding my own angle into the story,” says Chris Brogan, Publisher of Owner Magazine, and New York Times best-selling author of six books, including The Impact Equation (with Julien Smith).

Stop calling your client “ground-breaking,” and please do take care in how you set up a press release or a pitch, with easy-to-grasp formatting, so the reporter can review it and figure out if it’s a good match. Business Wire releases are distributed in XHTML, so use bullets to focus on key points, send your release with boldface and italics to highlight issues, and make sure you include multiple relevant and easy-to-access hyperlinks. It’s not just for consumers to engage and generate click-through data for your client (although that’s a plus), but for reporters who need to know very quickly how to reach you, your client, or get more information about the product/event/issue you’re promoting. Adding a photo to your release also helps paint the clearest picture – just make sure to include a proper caption in case it’s used.

7)      You Gave Way Too MUCH information:   “You’re likely not to get any coverage if you send over so much stuff that it won’t download, or if you send a giant press release that’s too long. Simplicity works best for me. Instead of a huge file, I’d click through to see media at a link,” says Tara Cox, Managing Editor, Men’s Journal.

 

While each editor and reporter will have different needs and timetables, crashing someone’s computer with your pitch is never a good idea. Whether you’re sending a well-crafted email blast or a wire press release with well-chosen multimedia, use these digital missives to clearly show your assets and pique interest. Video, images, and multimedia are great, but make sure the links work and files are easy to open.      

 

8)      You Were Boring: “Journalists are busy and some get hundreds of press releases a day (I know I do!), so use a bit of humor in your email to me and include a story with some passion so it can really stand out. A press release can be more than a collection of data. Make me truly excited about what you’re trying to promote. If you were a reader, what story would capture YOUR attention?” says Katherine Brodsky, freelance writer for publications like Variety, Entertainment Weekly, USA Weekend, Mashable, and MovieMaker Magazine.

 

Media professionals face tight deadlines and tough demands, but the ones you hope to reach for coverage are people, not robots- they do respond to genuine feeling. Don’t forget what the R in Public Relations means and try relating and connecting for a change, and yes, add some style and interest where you can. If you can use that to establish trust and connection, and deliver on your promises, anything can happen.

 


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