Summary: 2014 Best Practices in Healthcare Media Relations

September 3, 2014

By Simon Ogus and Molly Pappas, Media Relations Specialists (Washington, DC and Boston)

Over the past few decades, healthcare has been one of the most hot-button topics in the United States, but not more so than since the signing of the Affordable Care Act into law in March of 2010. With the passing of this law, there has been a dramatic increase in discussions about a wide range of health-related topics.

As the public attempts to absorb the enormous volume of information available, from both a personal interest standpoint as well as an educational one, more and more organizations are turning to media outlets to tell their story.  Especially as media continue to be a top resource used by the general public to learn more and determine which side of the debates their beliefs fall.

As organizations and consumers heavily rely upon today’s news coverage, communications professionals face interesting challenges.

With more news than ever being created to share, it is more and more important for today’s PR professionals to learn how to write, and distribute news of interest to reporters and their readers.

With this in mind, BusinessWire Media Relations Specialists Molly Pappas and Simon Ogus presented the HealthWire Webinar featuring three reporters and communicators who talked about their daily lives as healthcare reporters and shared  top tips on how public relations professionals can build stronger, more beneficial relations with today’s media outlets.

On the panel were:

  • Tina Reed, HealthCare Reporter for the Washington Business Journal
  • Jacqueline Fellows, Editor Health Leaders Media
  • Kerting Baldwin, Director of Corporate Communications for Memorial Health Care System

During the hour-long webinar many topics were covered, including what makes a healthcare story interesting to cover, the best way to pitch and the best things to include in a pitch to reporters.  Additional topics included the current status of healthcare reporters in regards to the AHCA and the biggest challenges in grappling with these complex healthcare issues and communicating them to the public.

On the communications side, Ms. Baldwin also provided examples of what Memorial Health Care System is doing to engage reporters on current health care events, such as utilizing “viral” events like LeBron James experiencing thigh cramps in the NBA Finals to promote their health campaigns in engaging and unique ways. The initiative was to try and prevent cramping and other preventable injuries among the youth in the Miami region, which normally isn’t the most exciting topic to read about it. But Ms. Baldwin’s successful attempt to angle a topic with a popular NBA superstar like LeBron James in a real-life application gave the initiative life that had to be quickly capitalized on after James’ injury in the NBA Finals. It was a strong example of pouncing when mainstream news event happens around a topic you are looking to pitch.

The discussion began with what makes a healthcare story interesting to cover. The answers were wide ranging, but the overt message was to give reporters a story that can not only captivate an audience, but that is useful to both core, and secondary audiences. The reporters discussed how they often times receive stories that are just not that interesting, and sometimes some pitches are interesting but the angle doesn’t show how the story would be relevant to a big enough audience to warrant moving forward with a story.

One good rule of  thumb provided was to read the release as if you were the reader of this story. Does it interest you? Does it make you stop and read the story in the publication you are perusing? If the answer is not a resounding yes, then it puts the reporter in a tough position to justify putting in the time and effort into completing a story that could not be well received by an audience.

The talk then diverted into a discussion on the Affordable Care Act and how reporters view reporting on the topic and if it is still relevant in the minds of the public even though it has been reported on extensively over the past months and years. The reporters said that the topic is still relevant, but must be approached from a fresh viewpoint or include a real-life application so that the readers can instantly see how it affects them in their day-to-day lives. The general consensus was that even after all the coverage the topic has received, there is always space for a story pitched in a creative way with a real-life application.

Next the panelists discussed the challenges of often times receiving slanted or outright purposeful misinformation from a PR professional, and the panel admitted it is just part of healthcare reporting. There are many varying viewpoints out there, so it is important for communicators and PR professionals  evaluate all data thoroughly to ensure that misleading information isn’t disseminated to the public that could be harmful to their health or personal lives. The panelists agreed that sending supporting documents is helpful in supporting healthcare claims.

As we wrapped up, we asked the panelists where they discovered new story ideas.  Every panelist still saw strong value in the newswire as well as on social media. While social media is a bit more challenging due to the day-to-day clutter and “noise,” all three panelists said they are active on social media and use it to communicate with industry professionals.

The interactive webinar included a wide variety of questions on the minds of healthcare public relations professionals.  While the central focus of the webinar was on healthcare issues, many of the techniques and advice that the reporters shared can also be utilized in other realms of the public relations world.

The full audio can be found at this link:

https://www1.gotomeeting.com/register/128704633

Do you have a Webinar topic that would benefit you? Feel free to reach out to Simon Ogus (simon.ogus@businesswire) and/or Molly Pappas (molly.pappas@businesswire.com) and we would be happy to incorporate it in a future Business Wire webinar.


Increase Journalist Interest in Your Healthcare Press Releases – Free Webinar!

July 14, 2014

In the last 5 years, new communication tools have made it both easier, and more complicated to launch and manage successful Healthcare PR programs.  Media relations has changed across the board, especially as it relates to writing about healthcare.

To help our clients increase the visibility of their organization and their news, Business Wire is hosting a one-hour webinar in which we will be asking leading reporters how they identify topics, what assets they need to write about a company and even how they like to be pitched.

Our panelists include Tina Reed from the Washington Business Journal and Jacqueline Fellows, senior editor of HealthLeaders Media.

Join us on Thursday, July 17th from 12:00-1:00 PM EDT and in just one hour, learn everything you need to know about working with healthcare reporters in 2014.

Learn more about this one hour webinar, at http://bit.ly/HealthMediaWebinar

Speakers include:

Tina ReedTina Reed, Washington Business Journal, Healthcare reporter
Reed has been the HealthCare Reporter at the Washington Business Journal since January 2014. She previously was the online content editor and healthcare reporter with The Capital in Annapolis, MD. In her current role she covers the pertinent health issues that affect the Washington, DC metro area.

 

Jacqueline Fellows

Jacqueline Fellows, HealthLeaders Media, Senior Editor
Fellows has been with HealthLeaders Media since 2012. Her coverage is focused on the business of healthcare.  Prior to joining HealthLeaders she spent more than 10 years in broadcast journalism where she won numerous awards including the 2010 Best Radio Newscaster Award from the Tennessee AP Broadcasters and Media Editors.

 
Kerting Baldwin, Director of Corporate Communications, Memorial Healthcare SystemKerting Baldwin, Ed.D., is the director of corporate communications at Memorial Healthcare System.
She oversees all aspects of media communication including strategy, social media, corporate communications and crisis communications for the six-hospital healthcare system in south Broward County. Kerting started her career as a journalist, and has worked for The Miami Herald, Sun-Sentinel and The Tampa Tribune. She also has worked in the broadcast industry for Telemundo as a video editor.  Kerting holds a Bachelor’s in Communication from Florida International University, a Master’s Degree in Liberal Studies from University of Miami and a Doctorate in Education from St. Thomas University. Her doctoral thesis focused on the use of social media in healthcare.
 
The event will be moderated by Molly Pappas and Simon Ogus, Business Wire Health and Public Policy Media Specialists. Molly and Simon work closely as liaisons between healthcare and public policy reporters and our clients, ensuring media outlets receive the news they are most interested in, quickly and easily.

Register for the Event now:  http://bit.ly/HealthMediaWebinar


Upcoming Business Wire Events: Olympics in London, Katie Paine in Dallas, Meet the Media in Boston, Denver and Charlotte

April 30, 2012

Upcoming Business Wire Events

Business Wire’s Media Breakfast: The Olympics, Media & PR

Hosted by Business Wire London

With the biggest sporting event in the world at our doorstep, join us for a discussion about how the Olympics affects the media landscape. Panelists include: Matt Ball, Editor-in-Chief of MSN UK, Scott Dougal, Deputy Sports Editor, the Press Association, Duncan Hooper, Managing Editor, News & Sport, MSN and Darren Waters, Head of Devices & Social Media, MSN / ex-BBC journalist. This event is FREE for public relations and communications professionals.

Wednesday, May 2 at 8:45 AM BST
St Bride Foundation
Bride Lane, Fleet StreetLondon , EC4Y 8EQ, United Kingdom

To register: RSVP by Monday 30 April to uk@BusinessWire.com

Meet the Boston Media

Hosted by Business Wire Boston

Join Business Wire Boston for breakfast and a panel discussion with members of the local media. Learn about current trends in journalism, what kind of news editors are looking for, and how to effectively pitch a story. Panelists include: George Donnelly - Executive Editor, Boston Business Journal, Abby Jordan – Associate Regional Editor, AOL’s Patch.com, Leigh Montgomery – Librarian, Christian Science Monitor, Frank Quaratiello – Business Editor, Boston Herald and Don Seiffert – Associate Editor, News, Mass High Tech. This event is FREE for all attendees.

Thursday, May 3 at 8:00 AM ET
Westin Waltham Hotel
70 Third Avenue, Waltham, MA, 02451

To register: RSVP to http://www.eventbrite.com/event/2184174926?ref=ebtn

Meet Denver Journalists and Public Relations Professionals Specializing in Targeting the Hispanic Market

Hosted by Business Wire Denver

Learn Tips for Reaching and Pitching Hispanic Media, a Critically Important and Growing Segment of the American Community. Daniel Montano, President/CE) of Elevation Creation International moderates a panel, including María Rozman, News Director, KDEN Telemundo Denver; Roberto Martínez-Maestre, General Director, El Hispano; Kim DeVigil, Senior Director, Communications, University of Denver; and Luisa Collins, News Director, Univision Colorado. This event is FREE for Business Wire members and $20 for non-members.

Thursday, May 3 at 8:30 AM MDT
Denver Athletic Club
1325 Glenarm Place, Denver, CO, 80204

To register: RSVP by May 1 to JoAnne Hirsch, (303) 861-8833 or joanne.hirsch@businesswire.com

Pitching to Pickup – Tips from Local Media on Working with Newsrooms

Hosted by Business Wire Charlotte

Local media professionals will discuss how to effectively pitch news to the media. Panelists include Dion Lim, News Anchor, WCNC; David Harris, Managing Editor, The Charlotte Business Journal and John Arwood, Business Editor, The Charlotte Observer. This event is FREE for Business Wire members and $20 for non-members.

Tuesday, May 22 at 7:30 AM ET
Dilworth Neighborhood Grille
911 East Morehead St, Charlotte, NC, 28204

To register: Please RSVP by Thursday, May 17 to Penny Sowards at penny.sowards@businesswire.com

Measuring What Matters: New Rules for 21st Century Communications Measurement

Hosted by Business Wire Dallas, with NIRI, PRSA, IABC and Critical Mention

What metrics really matter? How can metrics drive strategy? Join IABC, PRSA, NIRI, Business Wire & Critical Mention for the annual joint communications lunch, as Katie Paine, CEO of KDPaine & Partners, provides measurement insight on “best in class” measurement programs for 2012, best measurement tools today, where measurement is headed and more. Standard Luncheon Fees apply: Full-time Student $25.00, Guest $50.00 , Member $40.00 and Table of 10: $500.

Thursday, May 31 at 11:15 AM CT
Thanksgiving Tower (Tower Club)
1601 Elm Street, Dallas, TX, 75201

To register: Please RSVP by May 28 at 10:00 pm on this page

Business Wire holds dozens of local events every year. We bring local media members and industry thought leaders to your market to discuss today’s most relevant topics, from trends in today’s newsrooms to writing for SEO. Events are usually free of charge to members. For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit BusinessWire.com. Follow live updates from Business Wire events on Twitter: hash tag #bwchat


Upcoming Business Wire Events: Katie Paine in South Florida, Meet the Media in Charlotte

February 27, 2012

Upcoming Business Wire Events

Measurement, Engagement and Influence with Katie Paine- Moving from Theoretical to Tactical

Hosted by Business Wire Florida

Join Business Wire Florida for breakfast and a session with measurement maven, Katie Paine.  Paine’s most recent book, Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships, was released last March and will provide a foundation for her presentation.  “Measurement isn’t just a buzzword on everyone’s to do list anymore,” says Paine. “With tight budgets and a growing proliferation of tools and techniques to get your messages out there, PR pros are increasingly faced with tough decisions on where to put their resources. Only by figuring out what really matters and then developing specific metrics to measure the programs, can the right choices be made.” This event is FREE for all attendees.

Tuesday, March 6 at 8:30 am EST
Nova Southeastern University
3301 College Avenue Carl DeSantis Building, 3rd floor Sales Institute, Ft. Lauderdale, FL, 33314

To register: RSVP to Julia.Sotelo@businesswire.com by Friday, March 2.

Meet the Media

Hosted by Business Wire Charlotte

A panel of media experts will discuss topics including what’s a good story and current trends in journalism, as well as give tips on effective pitching. Panelists include: Rick Martinez, News Director, NewsRadio 680 WPTF; Rick Smith, Business and Technology Manager, WRAL-TV; and David Bracken, Assistant Business Editor, The News & Observer. This event is FREE for all attendees.

Thursday, March 15 at 11:30 am EDT
Sheraton Imperial Hotel & Convention Center
4700 Emperor Blvd., Durham, NC, 27703
To register: Please RSVP by March 9 to Penny Sowards at penny.sowards@businesswire.com

Business Wire holds dozens of local events every year. We bring local media members and industry thought leaders to your market to discuss today’s most relevant topics, from trends in today’s newsrooms to writing for SEO. Events are usually free of charge to members. For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit BusinessWire.com. Follow live updates from Business Wire events on Twitter: hash tag #bwchat


Upcoming Business Wire Events: Meet the Media in Milwaukee, Discuss Newsroom Cutbacks in Denver

June 20, 2011

Upcoming Business Wire Events

Tips From Top Milwaukee Media: Meet the Media Luncheon

Hosted by Business Wire Chicago (Milwaukee Event)

We all love a scoop. We’re asking top Milwaukee media to give us the scoop on what it takes to catch the attention of their editors, reporters and producers. They will also share advice on why story pitches find success or fall flat. Join our luncheon discussion for the tips you need to have before pitching the three prominent Milwaukee news outlets on our panel: Bob Helbig, Deputy Business Editor, Milwaukee Journal Sentinel; Kathy Mykleby, News Anchor/Reporter, WISN-TV; President of Milwaukee Press Club; and Mark Maley, Regional Editor – Milwaukee, Patch.com. This event is free for all attendees.

Wednesday, June 22 at 11:30 a.m. CT
Newsroom Pub
137 East Wells Street, Milwaukee, WI 53202

To register: Send an e-mail to Abbie.Sullivan@BusinessWire.com. Seating is limited. We request no more than 2 guests per organization.

Who’s Covering You Now

Hosted by Business Wire Denver

Join Business Wire Denver for breakfast and a panel discussion on what newsroom cutbacks will mean for your company. We’ll cover how to pitch to a shrinking newsroom with a panel of Denver-area experts, including: Greg Nieto, News Reporter for FOX31 and KWGN, Channel 2; Patrick Doyle, Senior Editor at 5280 Publishing, Inc. and Gil Asakawa, Manager of Student Media, Journalism & Mass Communication at the University of Colorado. This event is free for members and $20 for non-members.

Wednesday, June 29 at 8:30 a.m. MT
Denver Athletic Club

1325 Glenarm Place, Denver, CO 80206

To register: Send an e-mail to JoAnne Hirsch at joanne.hirsch@businesswire.com

Business Wire holds dozens of local events every year. We bring local media members and industry thought leaders to your market to discuss today’s most relevant topics, from trends in today’s newsrooms to writing for SEO. Events are usually free of charge to members. For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit BusinessWire.com. Follow live updates from Business Wire events on Twitter: hash tag #bwevents


Upcoming Business Wire Events: Meet the Media in Chicago, Crisis Comm in Atlanta, Visit Bloomberg in Toronto

May 5, 2011

Upcoming Business Wire Events

Wake Up With the Chicago Media

Hosted by Business Wire Chicago

Rise and (make your pitches) shine! Join Business Wire Chicago for breakfast and meet the producers and editors from some of Chicago’s most sought-after outlets. Find out who wants to be pitched via social media, how you can make a great first impression and where the best PR opportunities exist in each of these hot media outlets. Kimberly Eberl, President at Motion PR, will moderate the panel, which includes: Kathryn Born, Founder & Editor-in-Chief, TINC Magazine (Technology Industry News – Chicago); Susanna Negovan, Editor-in-Chief, Michigan Avenue Magazine; and Kathryn Janicek, Daypart Manager/Executive Producer, NBC Chicago. This event is free for all attendees.

Thursday, May 12 at 8 a.m. CT
Maggiano’s Little Italy – Chicago
Antinori Room, 516 N. Clark St. (banquet entrance is on Grand Ave.), Chicago, IL 60654

To register: Please send an e-mail to Abbie Sullivan at Abbie.Sullivan@BusinessWire.com BEFORE Friday, May 6. Be sure to include your name, the name of your company, and a phone number where you can be reached. Please note that seating is limited. We request no more than 2 guests per organization.

Media Breakfast on Crisis Communications

Hosted by Business Wire Atlanta

From a natural disaster to a negative blog post, is your company prepared to manage a communications crisis? Now is a great time to go over the basics of crisis communications and reputation management. Join us as our experts share their thoughts on some key steps to following when responding to a crisis, rebuilding trust and how best to address the media during a crisis. Panelists include: Andrew McCaskill, V.P. & Group Director, William Mills Agency; Chris Joyner, State Government Reporter, Atlanta Journal Constitution; and Chris Sweigart, Manager of Digital Content, WXIA NBC, 11alive.com.

Thursday, May 26 at 7:30 a.m. ET
Anthony’s Fine Dining
3109 Piedmont Road Northeast, Atlanta, GA 30305

To register: RSVP to Matt Johnson at 770.667.7500 or email matthew.johnson@businesswire.com.

Bloomberg Editorial Briefing Session

Hosted by Business Wire Toronto

Join Business Wire Canada for an exclusive intimate conversation with Bloomberg News editors and reporters at Bloomberg’s Toronto offices.  Please join us for a complimentary breakfast and informal chat with four members of Bloomberg’s esteemed team to hear their collective insights on how not to have your hard work end up on the news room floor. Speakers include: Paul Davitt, Team Leader, Bloomberg Sales; Sean Pasternak, Bloomberg Banking Reporter; Steve Frank, Bloomberg Commodities Industry Editor; and David Scanlan, Bloomberg Bureau Chief. This event is free for all attendees.

Friday, May 27 at 8:30 a.m. ET
Bloomberg
Brookfield Place, Canada Trust Tower, 161 Bay st., Suite 4300, Toronto, ON

To register: RSVP to Katrina Bolak at 416.593.0208 or email katrina.bolak@businesswire.com by May 23.

Business Wire holds dozens of local events every year. We bring local media members and industry thought leaders to your market to discuss today’s most relevant topics, from trends in today’s newsrooms to writing for SEO. Events are usually free of charge to members. For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit BusinessWire.com. Follow live updates from Business Wire events on Twitter: hash tag #bwevents


Upcoming Business Wire Events – Oct. 27 Edition

October 27, 2010

Upcoming Business Wire EventsJoin Business Wire experts in your area for media breakfasts, panel discussions and other insightful events. We bring local media members and industry thought leaders to your market to discuss today’s most relevant topics, from writing for SEO to marketing with social media. Best of all, Business Wire events are usually free of charge. Check out some of our upcoming events in your area:

Does Your Tweet Count? Journalists and a PR Professional Talk

Hosted by Business Wire Nashville

Join us for lunch and an opportunity to meet members of Nashville-area media, and participate in a discussion on how reporting has evolved amid the popularity of social media websites such as Twitter and Facebook. Paul Kuharsky from ESPN.com and Amy Napier Viteri with WKRN-TV will be discussing how social media has affected traditional news reporting while Rob Robinson of McNeely Pigott & Fox will be providing his own unique insight on pitching stories from a public relations perspective. This event is free for all attendees.

Thursday, November 4 at 11:30 am CT
Maggiano’s Little Italy
3106 West End Avenue, Nashville, TN 37203
Free valet or self-parking is available on-site

To register: Please RSVP by Friday, October 29 to denise.higgins@businesswire.com or call 615.661.6123.

Business Wire Media Breakfast

Hosted by Business Wire Newport Beach

Join Business Wire Newport Beach for free breakfast and a meet the media event. Speakers include: Gillian Flaccus, Orange County Correspondent, The Associated Press; Michele Gile, News Reporter, CBS/KCAL; Lisa Liddane, Editor at Large, Coast Magazine and Editor in Chief of OrangeCounty.com; and Jerry Sullivan, Managing Editor, Orange County Business Journal. This event is free for Business Wire members, $25 for all other guests with advanced RSVP and $35 at the door.

Thursday, November 11 at 8:00 am PT
The Island Hotel, Newport Beach
690 Newport Center Drive, Newport Beach, CA 92660

To register: Please RSVP by Tuesday, November 9 to Kathy Tomasino at 949-757-1021 or email kathy.tomasino@businesswire.com

How to Increase your Website’s Ranking by Issuing Press Releases

Hosted by Business Wire Dallas

Join Business Wire for lunch and a discussion on the simple steps that will help your company’s website rank higher on Google, Yahoo and Bing by issuing press releases via Business Wire. Learn the #1 factor that search engines consider when ranking your website and why Google loves press releases, and get step-by-step instructions on how to easily optimize your releases so that Google sees your website as a popular and trusted source.  We’ll also discuss Business Wire’s exclusive SEO platform for boosting your search results long-term and how to combine your press release and social media efforts to boost search rankings. This event is free for Business Wire members and $10 for non-members.

Thursday, November 11 at 11:30 am CT
Providence Towers – Conference Room B – East Tower
5001 Spring Valley Road, Dallas, Texas 75244

To register: Please RSVP to Susie Wolan at 972-458-9555 or email susie.wolan@businesswire.com.

For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit http://www.businesswire.com/portal/site/home/business-wire-events.

Follow Business Wire events on Twitter! Hash tag #bwevents

Please RSVP by Friday, October 29, 2010 to Business Wire via by email: denise.higgins@businesswire.com; or call 615.661.6123.

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