KISS an Online Newsroom

August 8, 2012
By Ibrey Woodall, VP, Web Communications Services, Business Wire
Ibrey Woodall

Ibrey Woodall, VP, Web Communication Services


“What I’m hearing is KISS — Keep it Simple, Stupid — correct?” exclaimed one of the 70+ attendees during Business Wire’s “Meet the Media” luncheon. The discussion for this Atlanta-based session covered how the media uses online newsrooms. As moderator of this session, I turned and looked at the panelists to answer this outburst. All three replied with vigorous, affirmative nods.

The panel consisted of Anita Sharpe, Bureau Chief, Editor-at-Large for Bloomberg News; Jeremiah McWillams, Business Reporter at the Atlanta Journal-Constitution; and Stephen Brown,EVP/Managing Director, Cohn & Wolfe-Atlanta. Each panelist shared their personal insights about challenges and usage of online newsrooms by the media. This included keeping the online newsroom simple and straightforward with easy access to news specifically about the organization.

For many years, I’ve surveyed journalists on what they want in an online newsroom. I’ve also surveyed communicators on how they manage their online newsroom. I use this valuable feedback to make sure that Business Wire’s NewsHQ product contains the best features and functionality. I enjoy listening to the horror stories, and seeing journalists get worked up about obstacles in some of the online newsrooms that they visit.

Atlanta "Online Newsrooms" media panel

(L-R) Jeremiah McWilliams, Atlanta Journal-Constitution; Anita Sharpe, Bloomberg News; Stephen Brown, Cohn & Wolfe-Atlanta and Ibrey Woodall, Business Wire discuss how media use online newsrooms.

Although all agreed that an online newsroom is a necessity for any organization, below are simple points that have caused frustration for these particular panelists.

  • Excessive clicks from the corporate site to the newsroom
  • Complicated navigation and design
  • Uncategorized press releases
  • Absence of press releases distributed via wire services
  • Dearth of historical press releases
  • Press releases in PDF format only
  • Omission of dates in press releases
  • Lack of fact sheets
  • Insufficient birth dates for executives
  • Missing subject matter experts
  • Unavailability of email alerts
  • Forced registration/password-protected content
  • Inadequate updates during a crisis situation
  • Failure to provide media contact phone numbers and email addresses

All of these frustrations are easy to avoid with a proper online newsroom. There was one request made; however, that I’m not sure will ever be available in an online newsroom – cell phone numbers for chief executive officers.


Upcoming Business Wire Events – June 10 Edition

June 10, 2009

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Join Business Wire experts in your area for media breakfasts, panel discussions and other insightful events. We bring local media members and industry thought leaders to your market to discuss today’s most relevant topics, from writing for SEO to marketing with social media. Best of all, Business Wire events are usually free of charge. Check out some of our upcoming events in your area:

An Investor Relations Survival Guide: IR Strategies for the New Age of Corporate Transparency and Accountability

Hosted by Business Wire San Francisco

Today’s financial crisis is certain to lead to greater corporate disclosure and accountability standards. Ironically, the definition of transparency itself has become muddied as a result of considerable — and often deliberate — misinformation in the marketplace. This Business Wire Spring Investor Relations Conference Series event will focus on the changing regulatory environment, the role of technology in investor outreach, revisiting Regulation FD, and the compliance challenges ahead. Don Clark, Deputy Bureau Chief, Wall Street Journal will moderate a panel of disclosure experts and thought leaders, including Jim Jelter, Corporate News Editor, MarketWatch; Peter Schuman, Manager, Investor Relations, Intel; Stephen Schrader, Partner, Baker & McKenzie LLP; and Alex Hughes, Director of IR, Dolby Labs. This event is free for Business Wire members and $15 for non-members.

Thursday, June 11 at 8:30am PST
The Palace Hotel
2 New Montgomery Street, French Parlor Room, Second Floor, San Francisco, CA 94105
To register: RSVP to Sandy Donnelly at sandy.donnelly@businesswire.com with the subject line: “Media Breakfast: An Investor Relations Survival Guide” or call 415.986.4422 x561

Crafting an Effective Press Release: A One-on-One with Bloomberg

Hosted by Business Wire Toronto

As journalists become increasingly inundated with news and information, it is vital to understand and leverage the effectiveness of a well crafted press release to maximize your coverage in the news. Join Business Wire Toronto and Bloomberg News for a one-on-one with Bloomberg Bureau Chief David Scanlan. Mr. Scanlan and his editorial team will share their valuable insights about what it takes to help your press release stand out amongst the thousands of others that cross the wire every day. This event is free for all attendees.

Thursday, June 25 at 2pm ET
43rd Floor, Brookfield Place, 161 Bay Street, Toronto, ON M5J 2T3‎
To register: RSVP by Tuesday, June 15 to Rhianna Padamsey at Rhianna.Padamsey@BusinessWire.com

For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit http://www.businesswire.com/portal/site/home/business-wire-events.

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