Local Bureau, National Media: Four Major Outlets Tell PR Professionals How to Get Their Attention

May 9, 2012

by Andrea Gillespie, Account Executive, Business Wire Chicago

With Chicago being the third largest media market in the US, many national media contacts call The Windy City home. Whether their beat is the entire Midwest or specific industry groups, knowing who’s who in the Chicago national media scene can earn you more placements. In April, Business Wire hosted some of these national news gatekeepers to learn what types of pitches stand out and how to get national attention for your company or client.

Cheryl Corley, National Desk Correspondent, NPR

Based in NPR’s Chicago Bureau, Cheryl Corley travels primarily throughout the Midwest, covering issues and events from Ohio to South Dakota as a National Desk reporter.

Pitch tips:
  • Cheryl is interested in stories that have a national or at least a broad Midwestern scope.  If a story is too focused on one specific state or city, she will refer the person to the local station.
  • Because of the radio format, she is not as interested in video. Adding still photography is helpful to create interest in your pitch, but no attachments.
  • The librarians for NPR are frequently called upon by NPR correspondents to do research for stories, so they are good contacts to have. They regularly scour and post queries to social media sites for experts.
Jason Dean, Chicago Bureau Chief, The Wall Street Journal and Dow Jones Newswires

Jason Dean oversees coverage of subjects including economic, political and cultural developments in the Midwest; national education issues; the agriculture and foods business; the airline and aerospace industries; and key financial exchanges.

Pitch tips:
  • Jason prefers personal pitches – just plugging his name into an email that went to a large group of people doesn’t fool him.
  • He also suggests doing research to identify which WSJ/Dow Jones reporter covers your industry. The Chicago Bureau does not cover all Chicago companies. For example, Chicago tech companies are covered by the San Francisco bureau.
  • Pitch visuals. With every story they cover, they consider what type of video component can be added to it. While they prefer to shoot their own video, it’s helpful to include a link to b-roll or your spokesperson in action in your pitch. He requests links only – no attachments.

Andy Fies, Producer, ABC News

Great crowd at the BW Chicago event!

Andy Fies is one of two producers based in ABC’s Midwest Bureau covering stories for World News with Diane Sawyer,Good Morning America, Nightline and ABCNews.com. His primary area of responsibility is news of national interest from the nation’s heartland.
Pitch tips:
  • Andy is interested in covering stories from all Midwestern companies, but he is mostly drawn to those that show how people on the street are being affected. They want to put a personal view into every story they cover.
  • As ABC recently merged with Yahoo! News, consider the digital version of your story. This means photos and visuals of your story are necessary.
Greg Stricharchuk, Editor, Sunday Business Section, The Chicago Tribune

As an editor in the business news section, Greg Stricharchuk works with reporters and helps conceptualize and edit their stories. He’s also specifically responsible for the Sunday business section.

Pitch tips:
  • While you can copy Greg on your pitches to reporters, it’s best to read the paper and know who writes about your topic. Pitch them directly first.
  • Greg is mainly interested in publicly held companies – not so much private companies or organizations, unless they are starting an industry trend or obtaining significant funding.
  • Don’t pitch experts 2-3 days after a story breaks. Oftentimes, stories are starting to form days before the actual news breaks. Get your expert pitches to the appropriate editor before that happens.
  • Remember that the Tribune is comprised of six newspapers, online sites and TV stations. Pitches that show how the story can cross all mediums are typically well-received.
Thanks again to all of our clients and the communications professionals who were able to join us.
For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit our events page or follow Business Wire events on Twitter, hashtag #bwchat.

Journalists Tweet Their PR Pet Peeves

May 2, 2012
compiled by Raschanda Hall, Global Media Relations Manager, Business Wire/Chicago
Recently @muckrack asked journalists to share some of their pitching pet peeves in a #muckedup chat. I’ve compiled my favorites for your learning pleasure.
  1. Share
    “@muckrack I automatically delete any pitch that begins, “Dear Sir/Madam”
    Wed, May 02 2012 10:41:11
  2. Share
    “@muckrack Don’t start emails with “how are you?” when we’ve never met #muckedup
    Wed, May 02 2012 11:52:25
  3. Share
    “@muckrack pet pitch peeve: “since you just wrote about ______, thought you’d be interested in _____.” No, I just wrote about it.
    Wed, May 02 2012 10:36:17
  4. Share
    “.@muckrack pitch peeve: leading w/ “I just read your AMAZING story about X, and..” Flattery has gotten better PRs than you nowhere, dear.
    Wed, May 02 2012 10:54:54
  5. Share
  6. Share
    “@muckrack PR peeve: pitches for “story ideas” (no, that’s my job) or for “free articles” (seriously?!)
    Wed, May 02 2012 10:50:53
  7. Share
    “Pet #PR peeves: (1) no photos or links to photos; (2) UK releases that arrive the day after the US release; (3) PR not around. cc @muckrack
    Wed, May 02 2012 11:54:07
  8. Share
    “@muckrack Mistaking me for a .com writer when I write for a monthly mag. Don’t pitch me tax tip stories when we’re working on July #muckedup
    Wed, May 02 2012 11:50:24
  9. Share
    @muckrack asking for questions ahead of time only to later give prepared and safe answers. #muckedup boring!!
    Wed, May 02 2012 11:56:39
  10. Share
    “@muckrack “Our CEO is in town this week, it would be useful for you to meet him!” Translated: “Oh crap, we need to look like a good PR team”
    Wed, May 02 2012 10:54:52
  11. Share
    “@muckrack Pitching a source 2 days after a story was in the headlines. You are late and wasting my time.
    Wed, May 02 2012 10:45:08
  12. Share
    (Unsolicited) PR email of the day: ‘Please let me know you agree to the below embargo so I can send you a press release.’ (@muckrack)
    Wed, May 02 2012 11:02:46
  13. Share
    “@muckrack Being asked by a PR to send a link to them *when* we write up the story. File under: ‘Dumb as a brick’. #muckedup
    Wed, May 02 2012 11:53:58
  14. Oh, and then the tides turned: PR pros were asked to share their journalist pet peeves.

  15. Share
    “.@muckrack when 300 reporters email you at once during a crisis & then write “X couldn’t be reached for comment.” #muckedup
    Wed, May 02 2012 11:34:35
  16. Share
    “@muckrack Journos that never respond. A simple “not the right fit, send it to this colleague” helps me better target my pitch next time.
    Wed, May 02 2012 11:42:40
  17. Share
    “.@muckrack Reporters who agree to briefings, then go MIA when it comes time to schedule #muckedup
    Wed, May 02 2012 11:04:33
  18. Share
    “@muckrack What used to annoy me was reporters assigned to cover high-tech who knew nothing about the topic
    Wed, May 02 2012 10:57:46
  19. Share
    “@muckrack main bugbear is rudeness (although i’d be tetchy if i was bombarded all day too i guess). we’re human too, we’re not punchbags
    Wed, May 02 2012 10:59:18
  20. Share
    “@muckrack ordering sample cakes for a “product review” aka the editor’s daughter’s 4th birthday. No product review appears #havingalaugh
    Wed, May 02 2012 11:03:38
  21. And yet another turn of events; Journalists decided to balance it out and offer some praise for PR done well.

  22. Share
    “@muckrack @jenwieczner I like “how are you”! Makes the pitch seem more human, less automated. #muckedup
    Wed, May 02 2012 11:58:12
  23. Share
    “Exactly, @muckrack. Gotta be balanced, dont want to trash only. One more GREAT PR Move? Offering me an exclusive!!!! #muckedup
    Wed, May 02 2012 11:29:06
  24. Share
    “RT @muckrack: RT @CassVinograd GOOD PR moves that make me happy: a quick call to verify I’m the right person to speak to, then emailed release #muckedup
    Wed, May 02 2012 11:30:25
  25. Share
    “The relaxed post-interview chatty time? That’s when we get some of our greatest quotes @CaroPRinLA #oldschool @muckrack
    Wed, May 02 2012 12:19:38
  26. Cant’ get enough of the PR vs Journalist battle to build better working relationships?  Be sure to check out the Muck Rack Blog where they’ll be posting recaps of the ongoing conversation or catch up on the blog post that started the whole discussion.You can also check out the posts from Business Wire’s media relations team where we share tips directly from journalists across the world on how they like to be pitched and what catches their attention.

A lengthier post was originally storiifed by Raschanda Hall on May 2nd.


Upcoming Business Wire Events: Olympics in London, Katie Paine in Dallas, Meet the Media in Boston, Denver and Charlotte

April 30, 2012

Upcoming Business Wire Events

Business Wire’s Media Breakfast: The Olympics, Media & PR

Hosted by Business Wire London

With the biggest sporting event in the world at our doorstep, join us for a discussion about how the Olympics affects the media landscape. Panelists include: Matt Ball, Editor-in-Chief of MSN UK, Scott Dougal, Deputy Sports Editor, the Press Association, Duncan Hooper, Managing Editor, News & Sport, MSN and Darren Waters, Head of Devices & Social Media, MSN / ex-BBC journalist. This event is FREE for public relations and communications professionals.

Wednesday, May 2 at 8:45 AM BST
St Bride Foundation
Bride Lane, Fleet StreetLondon , EC4Y 8EQ, United Kingdom

To register: RSVP by Monday 30 April to uk@BusinessWire.com

Meet the Boston Media

Hosted by Business Wire Boston

Join Business Wire Boston for breakfast and a panel discussion with members of the local media. Learn about current trends in journalism, what kind of news editors are looking for, and how to effectively pitch a story. Panelists include: George Donnelly - Executive Editor, Boston Business Journal, Abby Jordan – Associate Regional Editor, AOL’s Patch.com, Leigh Montgomery – Librarian, Christian Science Monitor, Frank Quaratiello – Business Editor, Boston Herald and Don Seiffert – Associate Editor, News, Mass High Tech. This event is FREE for all attendees.

Thursday, May 3 at 8:00 AM ET
Westin Waltham Hotel
70 Third Avenue, Waltham, MA, 02451

To register: RSVP to http://www.eventbrite.com/event/2184174926?ref=ebtn

Meet Denver Journalists and Public Relations Professionals Specializing in Targeting the Hispanic Market

Hosted by Business Wire Denver

Learn Tips for Reaching and Pitching Hispanic Media, a Critically Important and Growing Segment of the American Community. Daniel Montano, President/CE) of Elevation Creation International moderates a panel, including María Rozman, News Director, KDEN Telemundo Denver; Roberto Martínez-Maestre, General Director, El Hispano; Kim DeVigil, Senior Director, Communications, University of Denver; and Luisa Collins, News Director, Univision Colorado. This event is FREE for Business Wire members and $20 for non-members.

Thursday, May 3 at 8:30 AM MDT
Denver Athletic Club
1325 Glenarm Place, Denver, CO, 80204

To register: RSVP by May 1 to JoAnne Hirsch, (303) 861-8833 or joanne.hirsch@businesswire.com

Pitching to Pickup – Tips from Local Media on Working with Newsrooms

Hosted by Business Wire Charlotte

Local media professionals will discuss how to effectively pitch news to the media. Panelists include Dion Lim, News Anchor, WCNC; David Harris, Managing Editor, The Charlotte Business Journal and John Arwood, Business Editor, The Charlotte Observer. This event is FREE for Business Wire members and $20 for non-members.

Tuesday, May 22 at 7:30 AM ET
Dilworth Neighborhood Grille
911 East Morehead St, Charlotte, NC, 28204

To register: Please RSVP by Thursday, May 17 to Penny Sowards at penny.sowards@businesswire.com

Measuring What Matters: New Rules for 21st Century Communications Measurement

Hosted by Business Wire Dallas, with NIRI, PRSA, IABC and Critical Mention

What metrics really matter? How can metrics drive strategy? Join IABC, PRSA, NIRI, Business Wire & Critical Mention for the annual joint communications lunch, as Katie Paine, CEO of KDPaine & Partners, provides measurement insight on “best in class” measurement programs for 2012, best measurement tools today, where measurement is headed and more. Standard Luncheon Fees apply: Full-time Student $25.00, Guest $50.00 , Member $40.00 and Table of 10: $500.

Thursday, May 31 at 11:15 AM CT
Thanksgiving Tower (Tower Club)
1601 Elm Street, Dallas, TX, 75201

To register: Please RSVP by May 28 at 10:00 pm on this page

Business Wire holds dozens of local events every year. We bring local media members and industry thought leaders to your market to discuss today’s most relevant topics, from trends in today’s newsrooms to writing for SEO. Events are usually free of charge to members. For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit BusinessWire.com. Follow live updates from Business Wire events on Twitter: hash tag #bwchat


Multimedia Continues to Drive Press Release Views – Now More than Ever!

April 23, 2012
by Sandy Malloy, Senior Information Specialist, Business Wire

Sandy Malloy, Senior Information Specialist

Facebook buys Instagram.  Experian Hitwise reports that Pinterest is now the #3 social site on the Web.  More than ever, the adage “show, don’t tell” applies to communications and communicators.

Adding multimedia to a press release tends to increase the number of online release views.  When I looked at a list of the most-viewed releases of the second half of 2011 to see how many were multimedia-enriched, I found some pretty startling numbers.

Of the top 500 English-language releases, about 75% had one or more photos or videos.  Out of all the English language releases that Business Wire distributes, only 5% include multimedia.   In other words, 5% of all our English language releases accounted for 75% of the 500 most-viewed releases in the last 6 months of last year.

We can’t really say that your release is 75% more likely to be viewed if you include photos or videos, or that it will receive 75% more views.  Nevertheless, it seems pretty clear to me that adding multimedia does help drive release views.

Consider the releases on the most-popular list that ran without multimedia:

  • Google to Acquire Motorola Mobility
  • Announcements from several huge pharmaceutical companies on the results of clinical trials or strategic initiatives
  • Major acquisitions and joint ventures involving public and/or well-known companies
  • One of the major video game manufacturers announcing a price drop

That the Google announcement was hugely popular was no surprise.  News from very large public companies is of inherent interest to the media and markets.  Acqusitions are almost always big news because of investor interest and because they can affect an entire industry.  Video game news, with or without multimedia, tends to be noticed.

Meanwhile, the variety of photos and videos that ran with the Top 500 releases was wide-ranging.  Some examples:

  • A river cleanup
  • A photo of sauces and condiments
  • Photos of existing DRAM technology and an innovative variation
  • Photos of the principals of 2 merging companies
  • A benchmarking study (graphic)
  • Pictures and/or video of contest winners
  • Ringing of the Opening Bell at the NYSE

What is clear to me from this list is that the potential for finding visuals to accompany–or to tell–a story is vast.

A release can be very technical but illustrated with a photo that its equally technical audience will appreciate.  The media do appreciate photos of people, and not just for personnel announcements.  (If those people are celebrities, so much the better, but it’s not a requirement.  Newspapers and business journals love to use photos of locals.)   Charts and graphs can be compelling.  Finally, there are some stories that seem to beg for photos or videos.  Among these are any releases announcing eye-catching new products; corporate social responsibility releases (show the river that’s being cleaned up, the electric car charging stations, the participants in the 10K run);and releases announcing corporate milestones.

Besides the potential bump in viewership,  using multimedia in conjunction with a good story can increase the chances a story will be used by broadcast media.  Broadcast monitoring service and Business Wire partner Critical Mention reported in one of their newsletters that the Yelp’s IPO announcement resulted in 395 hits on U.S. television stations; and these are over-the-air broadcasts, not postings on broadcast websites.  The story was a big one, of course, but the accompanying images were really colorful and exciting.  As Critical Mention described it, the release (what Business Wire calls a Smart News Release) was “loaded with newsy images and video.”

Besides the benefits of attracting attention to your release and giving journalists more reason to cover your news, there is at least one other benefit to using multimedia:  Your news can live longer.  I have seen many instances of photos being used months or even years after they originally ran.  An especially good photo of people or companies in the news can be used more than once, as in this example of Business Wire’s CEO Cathy Baron Tamraz shown with Warren Buffett in a 9/30/11 photo illustrating a 2/6/12 story.

Granted, being affiliated with Warren Buffett is an advantage when it comes to gaining attention.  But even companies that don’t have this advantage can still give their stories greater appeal, and “legs”, by supplementing them with multimedia.


LA Communicators Share Online Newsroom Best Practices

April 9, 2012

by Warner Boutin, Account Executive & Luis Guillen, Media Relations Specialist, Business Wire LA

Business Wire LA hosted a media panel breakfast event on Wednesday, March 28th examining best practices for online newsrooms.

Business Wire’s VP Web Communications, Ibrey Woodall moderated the panel. Panelists included Brian O’Connor, Director of Marketing & PR, Cunard Cruise Line; Serena Ehrlich, Director of Marketing, Mogreet; Deborah Braidic, Manager Website Content/Internal Communications, Children’s Hospital LA and Amanda Hedlund, Web Communications & Media Relations Specialist, Children’s Hospital LA.

L-R: Amanda Hedlund, Deborah Braidic, Brian O’Connor, Serena Ehrlich & moderator Ibrey Woodall

Based on the recent Bulldog Reporter/Business Wire Communicators Online Newsroom Survey results, panelists discussed anecdotes, challenges & overall benefits of their online newsrooms. Here are some of the highlights of the discussion:

General survey findings:

  • Half (48.4%) of corporate communicators currently have an online newsroom
  • The online newsroom remains a relatively modest investment for most companies
  • Companies are integrating their social media activity into their newsrooms
  • Two most important site features: PR contacts and search module

On building your online newsroom:

  • Stakeholders should come together from the very beginning – O’Connor
  • Corporate communications and web development must be on same page. “We streamlined things early, which prevented the marriage from falling apart down the road” – Braidic
  • Know your audience’s needs. “We make sure our audience can quickly find our latest news” – Hedlund
  • Determine what content your audience wants to see
  • Journalists want quick access to your newsroom rather than searching full site

On making your online newsroom relevant:

  • Customize newsroom based on top 3 most frequently accessed content type:
    • Photos, press releases & b-roll – Cunard Cruise Line
    • Multimedia, PR contacts and all social media content – Mogreet
    • Multimedia, Experts/Physicians lists and protected logos – Children’s Hospital
  • Categorize your releases and list experts as well – Ehrlich
  • Use inbound site traffic to create potential blog posts. “I check the web traffic analytics for blog ideas” – Ehrlich
  • Analyze your online newsroom’s web page stats on a weekly basis
  • Make your corporate blog accessible on your online newsroom

On online newsroom maintenance, crisis communication and security:

  • Every company should have dark site ability, allowing you to prepare pages ahead of time for a potential crisis
  • Dark sites need to be light on graphics and multimedia
  • Some of my clients maintain 10-12 different dark sites for “just-in-case” situations – Ehrlich
  • You must know your target market if you’re going to password protect your newsroom – Ehrlich
  • Password protected content needed sometimes:
    • We don’t want somebody pulling a photo archive on a ship we don’t manage anymore – Cunard Cruise Line
    • Sometimes we’ll use passwords to prevent logos from being stolen – Children’s Hospital LA

For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit our events page or follow Business Wire events on Twitter, hashtag #bwchat.


Katie Paine Talks Measurement with Florida Communicators

April 4, 2012

by Julia Sotelo, Client Services Representative & Pilar Portela-Webb, Media Relations Supervisor, Business Wire Florida

Business Wire Florida held “Measurement, Engagement & Influence with Katie Paine- Moving from Theoretical to Tactical,” a memorable breakfast discussion for South Florida Professionals on March 6th. The event featured measurement guru Katie Paine. The event was held at Nova Southeastern University’s main Ft. Lauderdale-Davie campus. The panel was moderated by Laura Sturaitis, Executive VP Media Services & Product Strategy for Business Wire.

L-R: BW Florida Regional Manager Janice Essick, VP of Web Communications Ibrey Woodall, EVP of Product Strategy & Media Services Laura Sturaitis, speaker Katie Paine and Media Relations Supervisor Pilar Portela

Katie Paine shared her 25 years of measurement expertise and offered valuable information on evaluating the success of communications initiatives. In general Katie taught us that what matters isn’t new. For example: Conversations with stakeholders, relationships, and reputation and behavior.

Some things don’t change:

  • What matters has been measured before
  • In a crisis, success is still how fast it goes away
  • Your influencers haven’t changed, they just have different titles

She advised to get past measuring followers and story hits and to look at SEO and Page Rank; Influence; Engagement; Relationships; Advocacy; Sentiment and ROI.

Here are Katie’s 7 steps to Measure What Matters:

  1. Define Results
  2. Understand your audience and what motivates them
  3. Define Investment
  4. Determine what you are benchmarking against
  5. Define metrics (what you want to become)
  6. Pick a tool and undertake research
  7. Analyze results and glean insight, take action and measure again

Among her insights was the importance of involving all departments – PR, marketing, web, sales, SEO – in the strategic planning of communications decisions- “break down the silos.” This is directly in line with what we encourage our clients to do. Of particular importance is connecting web analytics in crafting your release and communications efforts. Katie also talked about the “Kick Butt Index.” How does management define ‘kicking butt?’ Know their definition and set up your communications metrics accordingly. Learn more at Katie’s The Measurement Standard or Business Wire’s Press Release Measurement.

For more upcoming local Business Wire events or to see what’s coming up in our award-winning webinar series, visit our events page or follow Business Wire events on Twitter, hashtag #bwchat.


Don’t Forget Who is Also Interested in Your News — Congress and Wall Street

January 30, 2012
by Danny Selnick, Vice President, Public Policy Services, Business Wire DC

by Danny Selnick, VP, Public Policy Services

Did you ever think that your earnings or hiring news might really be of interest to members of Congress?  Well they are.  When a company has positive earnings or announces expansion plans,  it may tie into job stability and growth — not just at the company, but across the particular states where the company has operations.  Members of Congress want to know about news back home — what’s affecting their constituents.  After all, they’re voters.

But staffers on the Hill aren’t personally reading through the massive amounts of news coming into their information services.  Instead, they are more likely to have filters with keywords that automatically pull out stories of interest.  So, make sure you consider how your news is likely to be searched by public affairs audiences when crafting content.  Keywords typically used by elected officials in tracking news include his or her name, the district (city) they represent, or a particular issues they’re involved with.

So if a news item mentions  Cleveland, OH, for example, it’s a good bet that Dennis Kucinich’s office (and others representing Cleveland) will see the story.  It could even become part of their news summary or daily news briefing.  Same for the Senate as well.  Because not all news releases contain good news, Hill staff need to know about that too … who knows how they might be able to help?  And now with the economy all about jobs and the hope it will improve, these news items are more important than ever.

What about news from advocacy organizations?  Did you ever think your issues based news would be of importance to industry analysts on Wall Street?  Your news can play a role in the ratings of companies and industries analysts follow.  Analysts do more than go over financials, read news releases, visit plants and hold conference calls and meeting with corporate leaders.  They’re looking for news that will have an affect on companies and industries they cover.  Issues-focused news from advocacy organizations can have an impact — if the issue is big enough.

Like members on the Hill, analysts have a plethora of news feeds to keep abreast of what’s happening.  So if you’re trying to make a point about some legislation, don’t forget to get your news to those covering Wall Street.

Whether you’re an advocacy group, association, non-profit, union, government agency or corporation, if you have important issues-focused news, Business Wire’s Public Policy Wire can help you deliver it to the decision-makers, influencers and media you need to reach most.


New Year, New Online Newsroom

January 24, 2012

by Ibrey Woodall, VP Web Communications Services, Business Wire Florida

Click here to download the 2011 Communicators Online Newsroom Survey Exec Summary

Hopefully, one of the items on your list of New Year’s resolutions is to closely review the workings of your current online newsroom. Do you have a fully developed and optimized online newsroom? Does it have the expected features? Does it fit well into your overall set of public relations and social media tools? Does it allow you to work efficiently and timely?  If not, do you have the budget to afford one that does?

Based on the results of the October 2011 Communicators Online Newsroom Practices Survey by Business Wire and Bulldog Reporter, the majority of organizations who intended to create an online newsroom in the future expected to do so within the next three to six months. That means that 2012 will be the year that some communicators will finally take advantage of the technology available to them.

In the past, barriers to utilizing an online newsroom have included lack of resources, inability to self-publish content, inability to integrate social media, lack of traffic, lack of analytics, lack of automated posting of press releases, inability to customize or highlight content, and simply the absence of a user-friendly content management interface.

Fortunately, very few of those surveyed felt that the cost of an online newsroom was a hindrance. Both large and small companies pay less than $10,000 a year for a standard online newsroom. Use this number as a parameter when working the cost of an online newsroom into your 2012 budget.

One of the obstacles communicators have had to deal with is one I’ve seen way too often. You won’t find this hurdle noted directly on the survey because it deals with internal departmental control and strife. However; you can imagine or even relate to the situation when you see that most organizations use an internal IT department to create their online newsroom. This may explain why communicators have not been able to self-publish content, automate press release postings, integrate social media, or even highlight specific content.

An online newsroom is a means by which a communicator can perform their job more efficiently, update content more frequently, supply desired material to journalists more easily, and interact with multiple audiences more timely – especially during a crisis situation. It is not just another section within an organization’s marketing website.

Will you be able to use dedicated communications technology to meet the varied demands of 2012? In other words, are you a PR warrior with the proper battle weapons?

Learn more about Communicators Online Newsroom Practices: join us for our free webinar on Tuesday, February 28 at 1pm ET. Ibrey Woodall, VP Web Communications Services for Business Wire, will moderate the panel, which includes Cindy Haas, Director, Corporate Communications, Ryder System; Maggie Jensen, APR, Media Relations Consultant, Securian Fianancial Group; and Mike Trask, Manager of Corporate Communications, Bally Technologies. Register for the free session HERE.


Top 5 Reasons You Need to Be Delivering News to Stakeholders Via Mobile Alerts

January 24, 2012

With the rapid proliferation of web-enabled mobile devices, your target audience is no longer tethered to their desktop computers.  Keeping users informed of significant news events via their mobile devices is an essential part of proactive online communication and the newest best practice in investor relations.

As of June 2011, consumers now spend more time consuming content on their mobile devices than on desktop computers.  Are you delivering your content in the most mobile device-compatible format? If you’re delivering content to mobile devices via email, the answer is a resounding NO.

The advantages of news alerts via SMS vs. email

  • Immediacy: An email is, on average, opened about six hours after it’s sent.  By comparison, multiple studies indicate a text message is read within four minutes of receipt.
  • Near-perfect open rates: Most email campaigns see open rates averaging less than 20%, which indicates the vast majority of emails are never even read. By contrast, you can expect an open rate in excess of 95% for text messages. In terms of timeliness and effectiveness, there is really no comparison.
  • User Experience – On mobile devices, SMS works, but HTML emails ‘break’:  HTML is the most common and preferred email format on desktop computers (as opposed to plain text).  However, on many of the most common mobile devices your best case scenario is your HTML emails are too small to read on a mobile device and your worst case scenario is they look like a garbled mess.  Thus, many among your target audience have already learned not to bother opening email-based newsletter or news alert communications on their mobile devices.  Conversely, SMS was designed for mobile devices so its reliability is near perfect on mobile devices.
  • Direct Access to Rich Mobile-Formatted Content: When an SMS contains a mobile hyperlink or URL to additional content on a mobile-formatted website, users have learned they can simply click the link and be taken directly to a mobile-formatted website where they can expect full, rich mobile device-friendly content.

The Bottom Line:

  • You have a better chance of reaching your target audience of their mobile device than their desktop because that’s where they are consuming more content
  • You have a considerably better chance your target audience will pay attention to your message if you deliver it to them via an SMS alert that links to a mobile friendly version of your news

Top 5 Reasons You Should be Offering News Alerts via SMS

Read the rest of this entry »


Marketing vs. PR Writing – What’s the Difference?

January 18, 2012

… in this social media world we live in, the line between marketing and public relations writing is or ought to be blurred and that’s a good thing.

Hyperbole-filled marketing prose will quite likely be dismissed by target audiences just as verbose public relations copy. Through social media, our customers help keep savvy marketers grounded and more authentic, as journalists have done in their engagements with public relations practitioners for years. To say there is a line between marketing and public relations writing, then, misses the point of the current world of communications.

Press releases are used to engage consumers. Journalists go to customers and corporate websites to gather reporting information. So, your communications practitioners should all be singing from the same song sheet, so to speak…

What’s your take?


Follow

Get every new post delivered to your Inbox.

Join 465 other followers

%d bloggers like this: