Baseball and Press Releases: Pitching Strategies to Improve Your PR Game

March 28, 2013

by Raschanda Hall, Global Media Relations Manager, Business Wire/Chicago

Raschanda Hall

Opening day is nearly here, and for me that means more press releases, PR strategies and finding a way to get excited about baseball season, at least until the Rose of basketball season starts to bloom this spring.

I started thinking about press release pitching strategies that connect lovers of one of America’s favorite pastimes and today’s PR practitioners.

Just as in baseball, what many of us could use is a pitching coach.  The goal of any pitching coach is to help the pitcher understand the process, improve mechanics, and provide the tools needed to compete.

If you replace the word “ball” with “pitch,” you’ll see how to improve your PR (and even baseball) game.  Just remember that in the PR game, pitching a no-hitter is no good.  Instead, as a pitcher, you want to give batting bloggers and reporters something they can send soaring.

PR_Pitch_Perfect

Fastball – Get to the point. Share your pitch in 30-45 seconds.  Want them to really knock it out the park? Make that pitch high and inside, just like I like ‘em.  Meaning, give the reporter a well put together pitch that speaks directly to their specific audience and has potential to go far, drawing clicks and re-shares online.

Curveball – Most often a strikeout pitch, this is much slower than the fastball. It takes a long time to get to home plate (the point).  Reporters aren’t hitting this and in PR baseball that’s no good. This is like trying to pitch a story where maybe there is some connection to the publication or readers but it’s not strong. Many players are taught not to swing at a curveball until they’ve got two strikes – a slow news day and a pressing producer.  That said, curveball pitches are great for slow news days .

Knuckleball – Very little or no spin. The story is what it is.  These are often the stories that surprise editors when they go viral.  The reporter has little expectation for it because they just don’t know where the story is going to take them but they know they have to swing anyway.  Think Octomom, or Reuters’s  Oddly Enough.

Change up – This one looks like a fastball and a homer to the reporter and then quickly the pitch breaks. You get the reporter or blogger’s name right. You even show you’re familiar with their work. Then you pitch:  “Hi Ms. Blogger, I really enjoyed your recent piece on the increasing age of automobiles on the road and how consumers can save money on auto repairs.  Since you cover these consumer issues I thought you might like to hear about our family vacation destination ideas this summer. Our resorts provide the cheapest option for a family of four.”  In your mind that sounded like a logical pitch, but to this automotive blogger, your change up looks like an ad and doesn’t even deserve a swing or a referral to the right section.

Slider – Think of the slider pitch as a great sidebar story.  The pitch must be very closely related to a trending story but breaks enough from the original story that it is viewed as supportive and not repetitive.  Think about the sequester:

  • The fastball pitches are direct cuts your city will experience.
  • Slider pitches are support services, suppliers and people impacted by the direct sequester cuts.
  • Alternatively a curveball pitch might be a new trend emerging as a result in changes from the supply services impacted by the sequester cuts.  Still a story but it takes a long time to get back to home plate, in this case, the sequester cut’s impact on the community.

Go ahead,  assume the mound and get to pitching.


Le Diable Est Dans les Détails : How the Business Wire Paris Team Checks and Balances News

December 18, 2012
by Manuela Semenzin, Media Relations Specialist,Business Wire/Paris
Manuela Semenzin

Manuela Semenzin

Luca Sofri, a well-known Italian blogger and journalist (founder and editor of the online newspaper Il Post, 2010), has curated for several years a weekly column inside his blog, Wittengstein.it, called “Notizie che non lo erano” (News that wasn’t).

Each week he points the finger at a few news stories published by Italian newspapers without any fact-checking. These stories are often revealed to be hoaxes.

Sofri’s approach to news reporting is nothing extraordinary. Many entities in France (and the world over) advocate thorough verification of information before publishing it.

As David Brewer says in his article “The importance of fact-checking for journalists“, reporters should always apply the “two reliable sources rule”, where one source is often represented by the wires. But he also notes that “wires can be wrong” and journalists should not rely on them blindly.

Of course, error is always possible when publishing hundreds of thousands of releases per year. That’s why announcements crossing a professional wire undergo a rigorous series of checks and quality-control measures before being released to the public.

I asked our Newsroom Supervisor in Paris, Jacky Ringot, to provide details about what editors do each time they receive a new press release from a client in order to avoid mistakes.

“First of all, we are responsible for authenticating the source of releases,” said Ringot, “So we verify who is sending the release via our secured platform.”

Jacky Ringot, Newsroom Supervisor, BW Paris

Jacky Ringot, Newsroom Supervisor, BW Paris

Ringot went on to explain that our clients possess personal codes to access our secured online system, which means that they have already opened an account and have gone through verification by the sales department.

“But double-checking is our motto,” noted Ringot, “So we verify once again. If contact information consists of a company name, an individual name and a phone number, we check the connection between the contact and the company issuing the release. We call the person, we ask for his/her e-mail and verify that it’s a professional address.

“If a website is included we check it and verify that its content is appropriate,” Ringot continued. “We read the entire press release and if the content is questionable we escalate with management. If a release includes previously published articles from newspapers, magazines or other sources approval must be given in writing by the original source of the article.

“We also escalate issues of photo copyright or possibly objectionable images. We check hyperlinks, dateline, spelling, tables, everything! Your Luca Sofri would have an incredibly hard time trying to catch us out.”

This combination of highly secured technology with human action is a key element here at Business Wire France, and this is also true for each of the newsrooms we have around the world. While no system is entirely fail-safe, we are always working to reduce the risk through a series of checks and balances. We know what is at stake for our customers because their news moves the market and a little error can have very important consequences.


Austin Media Professionals on Social Media, Pitching and More

November 29, 2012
by Erica Shuckies, Account Executive, Business Wire/Austin

During a particularly busy news week for Austin media, the Business Wire Austin office hosted a “Meet the Media” luncheon, featuring Colin Pope, editor of the Austin Business Journal; Corrie MacLaggan, national correspondent for Reuters; and Bonnie Gonzalez, morning live reporter for Your News Now Austin. Paying mind to the notion that “news happens”, the luncheon was smack dab in the middle of preparation for the inaugural Formula 1 US Grand Prix race and memorial services for legendary University of Texas football coach, Darrell K Royal. Needless to say, we were glad to have the panel available to chat with us.

The conversation focused around the increasingly evolving worlds of public relations and news; specifically, how the media’s day-to-day operations are affected by these changes. Topics included the growth of social media (among both reporters and PR professionals), the importance of multimedia in PR, and the differing preferences among media outlets.

Colin Pope mentioned something that is a good reminder for us all before pitching any media: “remember your audience”. Every pitch should be catered to the individual to whom you are speaking, and each person could have a different preferred method of contact. Follow and interact with them on social media, read past stories they’ve covered, and look through their bios. You will often discover that one reporter prefers email communications, while another loves to chat on social media. As an example of this, Bonnie Gonzalez noted that she uses Facebook for story discovery and research, while Corrie MacLaggan sticks to Twitter. If you skip over this important step, your news will most likely get lost among the many hundreds of story ideas these people see each day.

Moderator Raschanda Hall, from the Business Wire Chicago office, posed an interesting question for the panel: how ethical is the use of social media by reporters for breaking news? Colin Pope answered it best by noting that the job of a reporter is to pass news to the public. As long as they use good judgment and follow any organizational guidelines, how they decide to disseminate that news is up to them.

Here are a few more key takeaways from the event:

  • Keep your press releases short and to the point. Too often, the lead in a release will be buried under ‘fluffy’ information leading up to the important details.
  • Target your pitches and press releases to the right individuals. Do your homework and don’t waste their time. Keep in mind that the media has increasing sets of responsibilities, yet the same amounts of time to accomplish all of the extra tasks.
  • Visuals are a BIG deal. Not only do visuals make the story more likely to get read, but they also give the journalist another aspect of the story to use, enhancing the final product and making their job easier.
  • If you are going to add multimedia to a press release/pitch, make sure it is a professional, high-quality file. Color files are always a plus.
  • Let the media know that you (or a spokesperson) are available as a subject expert in your industry. When journalists are writing a piece about a particular industry, they often like to have outside sources comment on the story. Just like that, you gain easy exposure for yourself and your company!

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Are You Naming Your Multimedia Files Appropriately?

November 29, 2012
by Phil Dennison, Senior Marketing Specialist

Yesterday, I saw a lot of people sharing this article from Inc. magazine’s “Kickass Social Media Strategy” blog: The Perfectly Optimized Press Release. It offers a lot of useful tips — some of them of the same type we’ve been offering on our blog and our website for a while — but there was one in particular I wanted to bring attention to.

3. Take advantage of multimedia attachments.

Press releases with multimedia typically have higher click-through rates. So, if your wire service allows multimedia attachments such as videos or pdf files then be sure to take advantage of this extended functionality. Here’s a little known trick: don’t forget to optimize the filenames and titles of your multimedia attachments to your press release. This will boost the press release’s SEO power. Again, use keywords and phrases that are relevant to the press release only.

This is a tip that can’t be stressed enough, and it doesn’t just refer to photo captions (which should definitely also include your keywords for optimum SEO).

The file names for your online photos, videos and PDFs are indexed by search engines just as the text of your press release is. By naming those files appropriately, using keywords and coordinating with your overall strategy, you increase your opportunity for being found by web users. And having an appropriate photo or video come up in search results, especially since high-ranking multimedia results appear on the first page, carries a great deal of power – it’s content that can be viewed and consumed nearly instantly, attached to your brand and your marketing strategy.

Although most PR and marketing people are pretty savvy about this strategy now, we still occasionally see multimedia files that have descriptive names but not any of the releases keywords; or worse, generic file names like “DSC_200.jpg.” Make sure that every element of your release – text, logos, photos, videos, etc. — is helping to achieve your SEO and marketing strategies.

If you have questions about naming your multimedia files, or how best to distribute your multimedia press release, contact your local Business Wire account executive, or call our Photo Desk at 800.221.2462.


Does Including a Photo Get You More Views? Rutgers CMD Wins SNCR Award for Finding Out

November 13, 2012
by Phil Dennison, Senior Marketing Specialist/Business Wire – Cleveland

As we’ve stressed again and again, multimedia drives press release views online — our own measurement data shows it, and so does pretty much everyone else’s. This past Friday, though, the Rutgers University Center for Management Development (CMD) won an award from the Society for New Communications Research (SNCR) for looking into it in an unconventional way: What happens when you distribute the same release twice, once with a photo and once without?

The photo distributed by Rutgers CMD with their second of two identical press releases one week apart.

With the help of SEO-PR, Rutgers CMD wrote and optimized a press release concerning an upcoming promotion, then distributed it via Business Wire at identical times one week apart, first without a photo, then with one. Everything else – headline, content, formatting, and so forth — was identical. The photo was the only difference.

The result? Despite the fact that Google News didn’t index the second release, it got 20% more views and 63% more clicks in 14 days than the first press release got in 21 days. Taking into account search engine penalties for duplicate content, that’s a pretty impressive result.

Even better, according to Eric Greenberg, Managing Director of Executive Education, Rutgers CMD, “This campaign has already generated seven registrations worth $31,500 in incremental revenue for Rutgers CMD, which is 8.75 times more than the $3,600 spent on writing, optimizing and distributing the press releases over Business Wire with and without a photo. So, conducting the study has paid off financially as well as academically.”

To further bring home the importance of press release optimization, after issuing the press release announcing this award, Rutgers CMD got some very impressive search results:

This is not the first such research that Rutgers CMD and SEO-PR have conducted into press release ROI. Greg Jarboe of SEO-PR recently authored a white paper for Business Wire, Linking Press Release Output to Outcomes, that details three separate sets of research on when best to send a press release and whether an active press release campaign has measurable revenue effects. Download it today to find out more.

Congratulations to Rutgers CMD and SEO-PR on their prestigious award, and we hope to bring you more research from them in the future.


Dow Jones Spot News Editors Offer Tips to Get Your News Noticed

November 5, 2012
- by Shawnee Cohn, Media Relations Specialist;
Joe Curro, Account Executive; and Alan Asarch, Manager, Licensing & Content Development, Business Wire/NY
MRT

Shawnee Cohn

A common question we get at Business Wire is, “What happens once my press release gets to the actual newsroom?” A key part of our service offerings is the delivery of your market-moving financial and earnings information that fulfills financial disclosure requirements.  Our patented NX Network ensures simultaneous delivery of this important press release content to the Associated Press, Dow Jones, Thomson Reuters, AFP, Bloomberg, and other leading financial and news organizations around the world, but what happens on the other end?

On a recent visit to the New York headquarters of Dow Jones, several Business Wire employees met with editors at the Dow Jones Newswires Spot News Desk. These editors are some of the first eyes on the real-time news, including press releases coming in through Business Wire and other wire services.  While some news releases may be automatically published over Dow Jones’ various products and services, they have the challenging responsibility of using their swift editorial discretion to determine what news makes their headlines.

The Spot News Desk team at Dow Jones Newswires shared some tips for public relations and communications professionals tasked with writing press releases, to help make sure the releases are seen:

Leave the “fluff” out of your release: At some of the busiest times of the day, such as market open and close, the Spot News Desk editors are hoping to publish several headlines per minute. If it takes longer than a few seconds to determine the market-moving information in the press release, your news is at risk of getting tossed, or at the very least, giving an editor a headache. Instead of forcing the newsroom to sift through your jargon, make the news evident from the very beginning, and try to write in a tone that can be easily understood by multiple audiences. Use bullet points at the beginning to identify salient details, and try to include a subheading that is relevant and would be able to stand on its own.

Timing is of the essence: For a lesser-known company, you’ll have more of a chance at catching an editor’s eye and attention during a slow time of the day. From 10AM-3PM, the influx of wire news tends to quiet down at Dow Jones. If you send out your press release at the market closing time of 4 PM, you risk a greater chance of having your announcement lost in the shuffle.

Use a wire service for your earnings news: Some companies opt out of using a wire service to distribute an earnings announcement and choose instead to post this news directly to their corporate website. For Spot News editors who are monitoring major announcements through a feed of wire news, it can seriously disrupt the flow of information if they are required to open a browser, navigate to a specific page, and/or copy and paste URLs in order to collect the data needed for a story. Needless to say, Spot News desk teams are incredibly busy, and if you can lend a helping hand by making your release easily accessible through a wire service, it is much appreciated.

Beginning its 52nd year, Business Wire continues to be trusted by public relations and communications professionals for the distribution and delivery of their press release announcements to the news and financial community.

For more information about Business Wire’s Public Relations and Investor Relations services, visit www.businesswire.com.


Time to Fall Back

November 1, 2012
by Joanne Ngo, Marketing Coordinator, Business Wire/LA

Spring forward, fall back. It’s a simple way to remember Daylight Saving Time. Every year, twice a year, we adjust our clocks to add more daylight to the evening hours and reduce the amount of “wasted” sunlight in the early morning hours when most people are sleeping. Who came up with this whole concept of “saving” sunlight anyway?

According to National Geographic and David Prerau, author of the book Seize the Daylight: The Curious and Contentious Story of Daylight Saving Time, It all started with a simple observation made by Benjamin Franklin. He noticed that when he woke at 6 a.m., the sun had risen before him. He soon realized that many resources could have been saved if everyone just woke up a bit earlier and slept a bit earlier. Daylight Saving Time grew in popularity around World War I when Germany adopted the tradition in order to reduce artificial light and save coal for the war. It became a great way to save energy and resources and others quickly followed.

With the passing of the Uniform Time Act of 1966 and the Energy Policy Act of 2005, Daylight Saving Time now officially starts at 2 a.m. on the second Sunday in March and lasts until 2 a.m. on the first Sunday of November. If you are scheduling a press release over the weekend don’t forget to make note of the time change occurring at 2 a.m. on Sunday.

Not all countries and territories observe Daylight Saving Time. For a list of different countries and their Daylight Saving Times visit http://www.webexhibits.org/daylightsaving/g.html.

Sources:

http://www.energy.ca.gov/daylightsaving.html

http://news.nationalgeographic.com/news/2012/12/120309-daylight-savings-time-2012-what-time-is-it-spring-forward-nation/


Earnings Release Advice from Top Experts

October 25, 2012
Raschanda Hall

Raschanda Hall

by Raschanda Hall, Global Media Relations Manager, Business Wire Chicago

During this earnings period, we spoke with top editors at Bloomberg and MarketWatch to find what they want you to know as you report your financial information to the world.

Susan Warren, Dallas Bureau Chief for Bloomberg  says:

Don’t round up financial information.  Bloomberg prefers decimal points, e.g. “Company revenues are $6.245 billion, instead of $6.2 Billion.” Also, give your bullet points context - if average daily production is up by 20%,  what does it mean for the company?

The less jargon, the better,” says Chris NobleAssistant Managing Editor for MarketWatch based in San Francisco.

Biggest Pet Peeve: Sending news out after market close and not being available to comment.  Warren says, “Whether it’s good news or bad news, you want it covered accurately.”

Our own editors, who process an average of 3,000 earnings-related announcements every quarter, also have suggestions that can help ensure a smooth earnings process: Submit file types that can be converted easily.  Excel files (including embedded tables in Word documents) Word tables and tables created via Webfilings all convert well in the Business Wire editorial system. Be sure to check with your wire service for types of files they prefer.

“We need to be able to copy and format the tables, so unfortunately we can’t work with picture files or PDF files,” say Colleen Edmundson, who has been with Business Wire for nearly seven years and oversees the veteran editorial staff in our Chicago office.

Want more tips to a smooth earnings process? Check out our full 2 minute tips interview with Colleen on SoundCloud.


3 Areas to Automate in an Online Newsroom

July 11, 2012

by Ibrey Woodall, VP, Web Communication Services, Business Wire

Ibrey Woodall

Ibrey Woodall, VP, Web Communication Services

A few weeks ago, I was invited to join a panel that discussed “Smart Digital Tactics.” Since this conversation took place at the PR News Social Media Summit in NY, those particular tactics pertained to social media. Although all of the information was extremely helpful, I saw a lot of attendees sport an information-overload glaze after the first day of the two-day conference.

As the last presenter of the conference, my goal was to help ease the minds of overwhelmed and overworked communicators by illustrating how technology can be used to manage multiple communication steps. This can be done with one single tool – the online newsroom. It’s all about automation. Automation is the essence of digital technology.

I’m always amazed at how many different responsibilities fall under the realm of the public relations department, how few resources are available to that team, and how little time there is to meet all of the deadlines. Out of sheer survival, communicators must automate as much as is suitable within the online newsroom. Suitable, in this sense, means that it must have an actual purpose, be expedient, and alleviate some of the workload.

Below are three areas within an online newsroom that should be streamlined.

  1. Press release posting
  2. Social network posting
  3. Social media integration

1.       Press Release Posting

Online newsrooms are for multiple publics, but the core audience is still the journalist, according to the 2011 Communicators Online Newsroom Practices Survey results conducted by Bulldog Reporter and Business Wire. All press releases, self published or distributed via a wire service, should be available and searchable within an organization’s online newsroom. All press releases that are distributed through a wire service should always post automatically into an online newsroom. Depending upon the amount of releases, this automation could save a communicator several hours, days, even weeks of valuable time over the course of a year.

To facilitate the process even more, all wire-distributed releases should be organized into a selected category. Those categories should be labeled by subject matter. Organizing press releases by date alone is no longer sufficient. Journalists also have a very long to-do list with tight deadlines. They need to be able to quickly access a specific type of release related to their research. It’s much easier to find that release under “Product Releases” or “Financial Releases” instead of trying to remember if it is under “2012” or “2011.”

For greater efficiency, a communicator should also be able to feature that release and generate an email alert at the same time it is distributed, posted and categorized. A featured release is not only placed into the archive, but it is also highlighted on the Home Page of the online newsroom. Despite the date of the release, the communicator can choose to keep it featured as long as they desire, even if other releases are published after the date of the featured release. This tactic persuades journalists to view this release first upon entering the online newsroom. The email alert links to the releases, increasing traffic to the online newsroom.

Communicators should be able to simultaneously distribute and post a press release onto their online newsroom, along with categorizing and featuring the individual release.

So that the corporate site also remains current, the three most recent press releases headlines should also feed and display onto the Home Page. This is done through really simple syndication (RSS) feed from the online newsroom and fulfills two objectives – making fresh news available and again, directing more traffic to the online newsroom.

The most recent news posted onto the online newsroom can also be automatically displayed on an organization’s main site via an RSS feed.

2.       Social Network Posting

Now that a great deal of time has been saved by distributing, emailing, posting and highlighting a press release simultaneously, it’s time to delve even deeper into the benefits of online newsroom automation.

When self-publishing a press release within an online newsroom, the communicator should also be able to choose to post a message onto the official Facebook, LinkedIn, and Twitter accounts without having to spend the time going to each interface to log in, prepare the message and then post.  This is even more important now that Twitter no longer displays tweets on LinkedIn.

When self publishing a press release, communicators should also be able to optimize the content for search engines, dispatch a message to LinkedIn, Facebook and Twitter, and generate an email alert.

3.       Social Media Integration

Now that content has been pushed out, it’s time to pull some content into the online newsroom. This is especially helpful if the social media accounts are managed by someone outside of the public relations department.

The automatic integration of social media content into the online newsroom will let site visitors know that the organization does indeed have official Twitter, Facebook and YouTube accounts, along with links to them. This creates an entire page of content in the online newsroom that does not require maintenance.

It’s a good idea to also link to the organization’s social media policy, as well as integrate the Twitter stream into the Home Page of the online newsroom as seen in the P&G Corporate Online Newsroom.

The P&G Corporate Online Newsroom integrates Twitter, Facebook, and YouTube content into http://news.pg.com.

In summary, if automation within an online newsroom is not present or utilized, especially in the areas of press release posting, social network posting and social media integration, valuable time is being wasted.


Putting Makeup on Your News Release: Tips for Getting Your News on Television

June 4, 2012
by Matt Allinson, International Media Relations Supervisor
Matt Allinson

Matt Allinson, International Media Relations Supervisor

I recently had the good fortune of making my way to the Rose City (Portland, Oregon) for a media event put on by the Public Relations Society of America’s Greater Portland chapter and featuring a variety of news presenters and news producers with KATU (Channel 2 – ABC affiliate), one of the city’s fine news stations.

Discussing what it takes to get a story on the morning news show “AMNW” at KATU were morning show co-anchors Carl Click and Natali Marmion;  morning show executive producer Karen VanVleck; assignment manager Nick Bradshaw; and photographer Bob Foster.

Morning news co-anchor Carl Click discusses his use of social media.

The quintet discussed a myriad of topics from crowdsourcing, to pitching, to finding experts, to the ever-present impact of social media on television news.

Click, who has worked in the Portland television market for 29 years, marveled at the meteoric rise of social media and its impact on traditional media.  Click says that he and his co-anchor Marmion realize that a lot of their audience check their Facebook and Twitter feeds first thing in the morning so it’s important they reach out to their viewership in new ways.   “Social media has overtaken us the last two years,” he said.  “Natalie and I are now very active with Facebook and Twitter on set.”

Bradshaw, the Assignment Manager at the station since 2009, said he’s willing to take pitches via Twitter, noting that the medium and other social networking sites have become so popular that it’s impossible to ignore them.  “We have so many eyes on Twitter now,” Bradshaw said.  “Two years ago, not so much – but now, we have to pay attention to Facebook and Twitter.”

But Bradshaw mentioned that while KATU closely monitors Twitter, they’re also less likely to pay attention to those who tweet too much (aka “Twitter polluters”).

No matter how you choose to pitch KATU (or other television stations) your news, there are some important things to remember according to Bradshaw and VanVleck: 1) Keep it short; 2) Pack it full of information; and 3) Include either pictures or video (this is of the utmost importance).  TV stations won’t do much with your news if there are no visuals according to the people most responsible for putting news on air.

Another tip the group offered that is always easier said than done:  make sure your news is interesting and will provide good content for the TV station.  “We don’t repeat news, unless it’s breaking news, if we don’t have to,” VanVleck deadpanned.  She also noted that TV stations love it if they can be pointed toward the people who will be impacted by the news you are putting out.  Like any news pitch, the more homework that is done and the more that is provided only increases the likelihood of a story being picked up.

And if your aim is to weave your announcement into the morning news show, at least at KATU, you’ll want to get it to them at least three or four days in advance.  If they want to make a story of your news, they’ll need to time to do it right.  Lastly, if they do run your story, make sure to be accessible for follow-up afterward.  Too often, says Bradshaw, the station will need to follow up only have the point of contact not be reachable.  Not only does this hurt the current story, but it can hurt confidence in using that source in the future.

Happy pitching. Throw fastballs . . . no curves.


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