For Your Eyes Only: Choose Copy Approval

March 15, 2013

EditorsCornerheader

by Zara McAlister and Ciaran Ryan/Business Wire Toronto 

With annual earnings around the corner, you’re probably experiencing frantic phone calls, mountains of paperwork and fast approaching deadlines. This means longer hours at your desk, surviving on massive cups of coffee, while you crunch numbers and push out press releases. The clock is ticking. And in your stressed out, sleep-deprived state, mistakes are more likely to happen. Some of these oversights might be minor, but one wrong figure in a table can cost you both time and money.

For an extra set of eyes, look no further than Business Wire editors. Our Copy Approval function gives you the chance to preview your release before the rest of the world sees it. The service only takes a few extra minutes, and it will guarantee you peace of mind. It makes the editing process more seamless, plus it’s free when you select it with your order on Business Wire Connect. So why not take advantage of it? Here are some ways Copy Approval can come to your rescue:

Errors Beware
Business Wire maintains a sharp editing staff. More often than not, the editor assigned to your release will spot an error you may have missed. Editors often catch company names missing from headlines, repeated words ( e.g. “this this”), problems with quotation marks and the occasional comma splice. When editors notice mistakes and feel changes would improve the quality of the release, they need your approval before jumping ahead. Rather than attempting to describe edits over the phone, the Copy Approval option allows everyone to be literally on the same page by looking at the physical preview to see changes. If your order includes multiple languages, the HTML preview will allow you to cross-check the different translations for consistency.

File Misfire
Think of Copy Approval as a free insurance policy for your press release. Let’s say you accidentally send in the wrong document to our newsroom — and yes, this does happen every so often. Opting for Copy Approval gives you a second chance to catch your own mistake. Potential crisis averted. Without this function, editors would have no way of knowing the wrong file was sent in.

No Two Tables are Alike
Tables come in all shapes and sizes. Some are big, some are small and most are chock full of numbers. The tables you see in your Microsoft Word or Excel document will appear differently as HTML. Of course, the content will be the same, but the design will be adjusted. For instance, those beautiful colour coded tabs you spent most of the night working on will unfortunately not show up in the distributed release.  A Copy Approval preview will give you and your colleagues a better idea of how your tables will look on the web before the release is sent out.

Picture Perfect
Press releases featuring multimedia elements have a higher likelihood of being picked up by journalists and will have increased overall visibility. But a misplaced caption or a video mix-up can draw negative attention to your release. Avoid multimedia missteps with Copy Approval by taking a second look.

Look Before You Link
Hyperlinks are a staple of the modern press release. Not only do they give the reader an option to browse additional related content, but they also help to ground the release in search engines. When editors receive your release, they will automatically activate your links for increased search engine optimization. But only you can make sure the links are pointing to the intended websites. With the Copy Approval option you can double-check your links before the release is sent out. One last glance can ensure your reader stays engaged with your release and isn’t left wondering why a hyperlink of your CEO’s name was linked to your kid’s Facebook page.


Editor’s Corner: Best Practices for Using Links in Press Releases

March 21, 2012

by Sera Gonzalez, Senior Editor, Business Wire Dallas

by Sera Gonzalez, Senior Editor, Business Wire Dallas

With the advent of XHTML, additional knowledge is only a click away. Embedded hyperlinks turn ordinary text into doorways of information. Business Wire tracks link click-throughs, showing the link text, URL, which version of the release and how many total clicks it has received.

As an editor, I’ve seen releases with no links at all, making it difficult for readers to easily find more information. I’ve also seen releases so full of links it was impossible to determine what information was important. Finding a balance and knowing how to optimize link usage is vital for press release writers.

When considering hyperlinks in text, the writer has two options: the URL and anchor text.

A URL in the text is like this: www.businesswire.com, which works well for short URLs and at the end of boilers, linking to company home pages. Though most of the internet is XHTML compatible, there are a few sites that still post in plain-text. In these instances, a link will not be active in the body unless it is written out. Instead of saying, “Click here,” say, “Visit www.businesswire.com.” Full URL links are also useful when linking to social media sites: http://facebook.com/businesswire and http://twitter.com/businesswire. Readers see your handle and can type it in if they already have those web sites open. Registration URLs for conference calls, webcasts and trade shows help a reader easily keep the link for future use or send to colleagues.

Sometimes URLs for frequently shared pages can be really long and should be hidden from readers. These cases call for anchor text, like Business Wire, instead of writing out the URL. These links are like the icing in your release; leading your reader to more information. For names in releases, an anchor text link to the person’s biography – which commonly includes a photo – works perfectly. You also can use anchor text in product announcements, referencing a page with videos, photos, reviews or purchasing information. Anchor text links also boost SEO for your release. For example, if you wanted your release to rank on Google for the keyword “Business Wire,” you would make sure that phrase appears in the headline, first paragraph and as anchor text, Business Wire.

Make hyperlinks work for you. Lead your reader to places beyond your release, to further the understanding of your product, personnel and company. Also keep in mind that not everything needs a hyperlink; too many and your release can look like spam and discourage readers. The link is yours.

With 31 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.


Editor’s Corner: PR Disasters! Why a Crisis Comm Plan is Critical

October 20, 2011
by Fawzy Zablah, Editor, Business Wire/Florida

by Fawzy Zablah, Editor, BW Florida

Ever since “the father of modern public relations,” Ivy Lee, sent out what most consider the first press release following the 1906 Atlantic City train wreck, companies, individuals, governments and news agencies have participated in an unofficial competition to win what I call “the best told story contest.” It’s a race that is not won by the “best story” per se, but the victor is usually either the first to get there, truth-tellers, or the best re-arranger of reality. It’s a race that must be run whether you own a newly opened restaurant or a tech company.

Let’s travel to more modern times, and take as an example the most recent Blackberry outage issues which have turned out to be a PR nightmare for Research in Motion (RIM). During a crisis, a company should never have a slow response because it shows a lack of control over the situation. And even if the situation is not under control, your PR assault should always confidently be the first to storm the beach.

These days, companies need to be aware of how critical it is to have a quick line of communication with customers, whether through issuing press releases regarding recent events or via direct statements to the press. A company always has to appear like it’s in control as far as good PR is concerned, even if it isn’t. Ivy Lee knew that as soon as word got out of the Atlantic City train wreck, rumors would swirl, the story would grow legs of its own and it would no longer be his client’s story. That’s why the first rule of crisis management is to communicate. The beginning of the crisis is the most critical period, and it sets the tone for the rest of the incident.

So let’s finish this crisis management lesson with thoughts Ivy Lee espoused so long ago, and which are now a golden rule of PR: “Tell the truth, because sooner or later the public will find out anyway. And if the public doesn’t like what you are doing, change your policies and bring them into line with what people want.”

With 31 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.


Editor’s Corner: Grammar Snob Alert! Who vs. Whom Demonstrates Usage in Transition

September 13, 2011

by Andrew Guinn, Graveyard Newsroom Supervisor, Business Wire Nashville

Andrew Guinn

by Andrew Guinn, Newsroom Supervisor, BW Nashville

Who vs. whom, which is it? 

 ”Look it up.”

This was my fellow university newspaper staffers’ reply to a grammar question, accompanied by an AP Manual flying toward my head.  I’m far from an expert, so, when confronted with the question of who or whom, I looked it up… and found confusion.

Why?  Apparently we’ve changed how particular we are about the correct usage and now find whom awkward in some instances – mostly when our misuse is corrected.  

In a typical press release, the sentence structure is simple and doesn’t call for complication.  The characters you write about are usually getting hired or promoted, maybe sued, so the trick for determining which usage is correct revolves around this: Who is a subject and whom is an object.  Or, who does stuff while stuff happens to whom

 Who came up with this idea?  We, they, he or she came up with this idea.

 We can’t tell for whom the package is.  Awkward, isn’t it?  But correct useage tell us the package is for them, us, her or him.

If the people being replaced in your sentence are committing the action, they are replaced with who.  If they’re just there, near the action, replace them with whom.

 Give this to someone who knows how to use it.  Even if it’s not an actual action.

 Without an address, we didn’t know to whom the package belonged.  Guess it’s for us.

 Whoever and whomever work in the same manner.

 Whoever finds the keys gets a reward.  If he or she finds the keys.

 We will look for the keys in the pockets of whomever we meet.  We meet them.

Some of these feel strange to say.  If you saw a birthday cake in your break room, would you ask, “For whom is this cake?”  Or, would you ask, “Who’s the cake for?” 

Will there be a “grammar snob” around who is still willing to correct us?  I wouldn’t count on it.  But, why wait on someone else when you can do it yourself?

With 31 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.


Editor’s Corner: Best Practices for Presenting Quotes in Press Releases

July 20, 2011

by Andrew Guinn, Graveyard Newsroom Supervisor, Business Wire Nashville

Andrew Guinn

by Andrew Guinn, Newsroom Supervisor, BW Nashville

Writing for an audience of business journalists can be tedious.  You want your story to catch their eye, but the language of business news ties your hands and holds you to a monotonous retelling of the latest bond offering or board meeting.  You want to make the release personal and add some zing, but your boss (or client) doesn’t want you to editorialize for them… so, why not let them do it for you?  By asking the right questions, you can build a palette of quotations to break up the rhythm of business speak and breathe a little life into your release.

As the narrator of business news, you convey the facts and answer the “5 W’s.”  Anything you say which attempts to judge these facts without attribution will lead to the dreaded question: “Says who?”  With quotations, not only can you tell the reader how your company feels about its news, you can relay how you think they should feel about it.  You also provide business journalists with the tools necessary to make their story about your news seem as though it resulted from an actual interview, not just a press release.

Once you have the quotes you need, you should present them in the proper manner.  To demonstrate, I’ll quote myself during the rest of this entry.  (I wouldn’t try this at home, unless you’re your own boss.)

“A standard, run-of-the-mill quote starts out like this,” said Andrew Guinn, Editor, Business Wire Nashville.  “Simply take the first full idea the speaker said and follow it with the attribution.  The first mention of the speaker should give their full name, title and company.”

For simple quotes like this, the punctuation should always be placed inside the quotation marks.  Since the attribution is complex, the verb should come first so it is not tacked on to the end like an afterthought.  (“This is an example of what not to do,” Andrew Guinn, Editor, Business Wire, said.)  On further references to a speaker who has already been mentioned, only their last name is necessary.

“In hard news, the preferred verb for an attribution is ‘said,’” Guinn said.  “Words like ‘commented,’ ‘stated’ and ‘says’ are fine for fluffy features, but, since most hard news is written in the past tense, quotes should be finite – the speaker said these words.

“Notice I left the quotation mark off the end of the last paragraph.  If the statement you’re quoting continues into a new paragraph spoken by the same person, you can use a continuing quote like this and not need to add another attribution.  You can carry on in this manner for as long as you need, but, if you change speakers, you’ll need to start a new paragraph and a new quote.”

If you need to introduce the quote, but don’t want to use an entire paragraph or sentence to do it, “you can use a partial quote,” Guinn said.  “This is especially helpful if the idea you’re trying to convey is based on this person’s opinion, if your speaker wasn’t concise or if you simply need to establish context not provided in the quote.”

These are the three most common types of quotations you’ll encounter writing a standard press release.  For further information, the Associated Press Stylebook is considered by many to be the “journalist’s bible.”  Of course, you can always feel free to contact your local Business Wire office and speak with an editor who will be more than happy to assist you.

With 31 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.


Editor’s Corner: Avoid Press Release Buzzkill with George Orwell’s Writing Tips

May 24, 2011

By Rebecca Bennett, Editor, Business Wire Seattle

by Rebecca Bennett, Editor, BW Seattle

While there’s plenty a PR pro can do to draw attention to press releases – solid SEO terms, attractive multimedia, for example –  simple language should not be underestimated. 

Straightforward language in the body of a release can be a big asset in establishing credibility and gaining traction.  Those writing press releases should avoid buzzwords and industry jargon that work against clear messaging, opting for brevity and conciseness.

In 2010, PR strategist Adam Sherk compiled a list of the most common buzzwords in press releases to demonstrate how a company’s perceived innovation may serve as a buzzkiller when it provokes eyerolls from editors and journalists who read dozens of press releases daily. 

Writers of press releases are wise to consider George Orwell’s Five Rules of Good Writing (actually six rules) included in his famous 1946 essay, Politics and the English Language.

Here they are:

  1. Never use a metaphor, simile, or other figure of speech which you are used to seeing in print.
  2. Never use a long word where a short one will do.
  3. If it is possible to cut a word out, always cut it out.
  4. Never use the passive where you can use the active.
  5. Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent.
  6. Break any of these rules sooner than say anything outright barbarous.

Rules two and five are especially relevant to press release writers.  Keeping it brief can help your budget, since press release distribution costs are based on word count.  Avoiding jargon and obtuse language clearly communicates your message.

Business Wire’s website has plenty of press release pointersPRFilter.com is a great aggregator of press releases–useful for a PR professional to compare frequency of words across industries. 

Also, don’t hesitate to contact your local newsroom and/or account executive for feedback.

With 31 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.

Don’t Let Your Press Releases Get Lost Without Translations

April 14, 2011
by Daniel Blue, Senior Editor, International Desk

Daniel Blue, Senior Editor, International Desk

Daniel Blue, Senior Editor, International Desk

Businesses who want to rush their international releases sometimes ask us to skip translations. Translations take time, and if  English is indeed “the universal language of business,” why not leave out that middle step?

When clients ask this of the International Desk, we suggest they consider the following:

  • Partners in China, Japan, France, Russia, Latin America and Eastern Europe (among others) don’t accept English-only copy at all. In other words, English-only releases won’t be received by several of the largest markets in the world.
  • Agence France-Presse, the French version of the Associated Press, will not send in English to certain areas of the world. AFP is one of the world’s three largest news agencies, and when it doesn’t distribute your news, the lost exposure is significant.
  • If a release isn’t translated, it won’t show up in that language on the Business Wire website. Nor will it be aggregated into newsfeeds by the Chinese, Japanese and other non-English services that scrape our news pages. That’s another huge missed opportunity.

So who does receive releases sent only in English?

A few large markets will accept these, notably, Germany, the Netherlands, Korea, India, Spain, Italy, and Scandinavia.   Also, certain international journalists that have specifically asked for English copy will receive the feed from from Business Wire though our Press Pass program.

But how many people in those countries will actually read the release?

While some viewers will be fluent in English, many will not, and pick-up is bound to be limited by not having the release in the native tongue.

Bottom line: use translations. They’re part of the price, and if you want to look them over beforehand, we’re glad to oblige.  But don’t hobble your coverage by refusing to use them at all.


Editor’s Corner: How to Bring Social Media into Your Press Release

March 22, 2011

by John Benutty, Senior Editor, Business Wire San Francisco

by John Benutty, Sr Editor, Business Wire San Francisco

The secret is out – if you want to get noticed, your company must tap into the social media consciousness of our time.Consider the fact that we twenty- and early thirty-somethings – now an intricate part of the business and media fields – were in college when Facebook began, and we know the value of social media as if its playbook were written on our forearms. Young professionals tweet, post to walls, like, digg, bing, ping, blog, Google and forward more than anyone else, leaving the heartbeat of your news at the tips of our mouse-clicking fingers.

So how does your company tap into the ever-expanding atmosphere of social media? Is it possible to use it to your advantage within your Business Wire press release? Most certainly.

Step 1: Build your fan-base by adding social media links to your release

The easiest way to bridge the gap between social media and your news is to always include links to the places online where your company has a presence. In addition to including a link to your company’s home page, include the URLs to your Facebook, Twitter and YouTube pages. Links provide easy access for those who receive your news to keep track of more than just your press releases – they’ll fan your Facebook page, follow your Twitter feed and subscribe to your YouTube channel to stay up on all your latest announcements.

Here are a few places where these social media links make the most sense:

  • as part of your boilerplate along with your company URL
  • in a bulleted list (i.e., “Find Us Online”) with a link to each site where your company has a media presence
  • alongside your media/investor relations phone numbers and email addresses

Step 2: Keep your fan-base informed by re-posting and re-tweeting your release from BusinessWire.com

One of the many great things about distributing your news through Business Wire is the “Sharing” toolbar on your press release page. To the immediate left of every press release on BusinessWire.com is a list of social media links encouraging viewers to share the press release with their own friends, fans and followers. Seize this opportunity and share your news directly with your newly acquired fan-base. It goes without saying that the people you care most about reaching are the friends of your friends, so re-post and re-tweet your release to your fans, and let them share their excitement about your news with the people they know – from there, the distance your news can travel is boundless, so give it that first little tweet and let the diggs, bings and pings fall where they may.

With 32 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.


Daylight Saving Time And Other Timing Tips for Your Press Releases

March 10, 2011
by Rebecca Rose, Business Wire Editor, Atlanta

If you’re sending a press release in the next couple of days, please factor Daylight Saving Time into your plans.

Rebecca Rose, Editor, BW/Atlanta

Daylight Saving Time was first enacted in the U.S. in 1918 and in classic “spring forward”  fashion, it begins Sunday, March 13, this year.  Clocks will jump forward an hour at 2 a.m. local time in most areas. The time shift will also occur in other parts of North America, including Mexico and most of Canada.  The European Union (EU) won’t change their clocks until the last Sunday in March.

Exceptions to Daylight Saving Time include the entire state of Arizona, northwest Indiana and the province of Saskatchewan, Canada.  We recommend verifying the local time in your targeted distribution area.   And, if you’re at all unsure about the correct time zone, contact your local newsroom – we’re always here to help!

The most common goof we see on news releases during time change season is communicators failing to note event timing announcements in the current timing scenario.  For example, a press conference taking place at 8 o’clock in the morning in New York City will be noted as starting at 8 AM EST versus 8 AM EDT.   Our editors are on the look out for such errors.

Here’s a good reference to see which locales change when.  Below we’ve assembled a few extra timing tips to get you through the night as that extra hour gets shelved until autumn.  On November 6, we’ll “fall back” and get those 60 minutes back.
  • When writing and scheduling your press release, be sure to consider the time zone of your desired geographic circuit. If you’re located in Atlanta, but are targeting media points in California, sending your release out at 8 a.m. ET (5 a.m. PT) probably isn’t going to get you the most bang for your buck.
  • Templates are frequently used when crafting press releases, so be sure to double-check that time zone abbreviations are updated and correct.
  • A simple, albeit effective, strategy for boosting pickup is to release your news slightly past the hour. For example, rather than scheduling your release to cross the wire at 8 a.m., try scheduling it for 8:01 a.m. or 8:06 a.m. This will set your news apart from the rush of releases scheduled to go out on-the-hour.

With 32 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.


Editor’s Corner: Tips for Writing Great Photo Captions

February 28, 2011

With 31 bureaus around the world and more newsrooms than all of our competitors combined, Business Wire is proud to provide local expertise and superior service, backed by the most accurate editors in the world. In Editor’s Corner, we ask some of our best to chime in on how to get the most out of your press release, based on their years of experience in the industry.

Captions: Get Your Photo Ready For Its Close-Up

by Lori Brown, Business Wire Phoenix

Adding a photo to your press release is always a smart idea. Photos grab the attention of readers, making your news stand out from the crowd. When you send a Smart News Release through Business Wire, your photo not only reaches major web portal sites like Yahoo! and Google, but also hits the desks of photo editors who want eye-catching, interesting content for their publications. And the first thing those editors look for is a good caption.

Photo editors with the Associated Press or other agencies won’t look at a photo without a caption; they need to know context and details. Your caption should answer, in a couple of sentences, questions like:

  • Who or what is it? Identify everyone and everything of interest in the photo. If it’s a product shot, give the full name of the product. If it’s a group photo, list the names and titles of everyone in the shot.
  • Why is it important? What’s the occasion for the photo? Maybe your company rang the opening bell on the New York Stock Exchange or unveiled a new, faster, more powerful version of your product. Include a brief summary of the story behind the photo, so that readers understand the significance of what they’re seeing.

Your caption should also be able to stand on its own, without being accompanied by the press release. Photo editors are often looking for “standalones,” photos and captions that can tell a story by themselves. If you’ve got a compelling photo and an informative caption, it’s a great chance to get some extra visibility for your news.

Remember, having a good caption is just as important as having a good photo. Your picture may be worth a thousand words, but with another sentence or two, you can turn it into something that will really shine.

-Lori Brown, Senior Editor, Business Wire Phoenix


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