How to Craft an Editorial Calendar

November 20, 2014

Several times a year, Business Wire’s Serena Ehrlich presents at TechMUNCH, the nation’s leading food blogger conference, on the topic of how to craft a successful editorial calendar.  If you haven’t had a chance to read this piece, check it out here: https://www.linkedin.com/pulse/article/20140926200156-1308357-blogger-pr-tip-of-the-day-why-you-need-an-editorial-calendar

In this article, Serena outlines why you should create and use an editorial calendar, various elements that affect the calendar, and how you can use events such as movie premieres, elections, breaking news, and more, to deepen the affinity between your blog and your readers.


Case Study! Increase Sales by Using Press Release to Promote Branded Content

November 16, 2014

Many of our clients are using press releases to not only promote breaking company news, but also to promote breaking company content.  In this case study, we speak with Jerry Goldstein, VP of William Mills Agency, to discuss how they used one press release to promote a white paper with spectacular success.  Results include WSJ coverage, social sharing, inbound traffic, and downloads by the company’s top prospects.

Are you using press releases to promote your content?  If not, read this piece today.  It will change the way you think of content distribution.

http://www.prnewsonline.com/featured/2014/10/15/william-mills-agency-increases-awareness-and-b2b-sales-with-content-distribution/


How to Successfully Measure Your 2014 PR Programs

November 15, 2014

The value of public relations is on the rise, and we could not be more pleased.  In the past 5 years, the metrics for public relations programs have been based on a wide range of factors, like SEO (which is actually a marketing/technology role), that are completely unrelated to the mission of PR.

In this piece, Serena Ehrlich breaks down 11 metrics successful public relations professionals will use to not only measure the success of their PR programs, but to ensure larger budgets in 2015.

 


6 Steps to Ensure Media Outlets See Your Holiday Press Release

November 7, 2014

Yes, it is early November, and yes, it is the holiday season for most PR professionals.  While it may be too late to secure coverage in long lead publications, there are still numerous coverage opportunities in newspapers, short lead publications, and of course, online media outlets.

In this piece, we look at the six steps to consider when issuing your holiday press release.  Did you know that November 9 is the big press release kick-off day for holiday news?  Or that if you use Business Wire to distribute your holiday news, we include it for free in our holiday Hot Topics packages for media?

Click here to learn everything you need to know about increasing the impact of your holiday news story:  http://www.mediapost.com/publications/article/236550/maximize-your-holiday-pr.html


The Rise of Predictive Scanning: PR Isn’t Dead, It’s Poised for a Comeback

October 30, 2014

By Neelima Yelamanchili, Business Wire DC

Cutting Through The ClutterHow people want to interact with a brand has changed. For brand and content communicators, timing the message delivery can play a crucial role in enhancing perceptions and encouraging favorable behavior change.

Citing data that audiences are bombarded with 5,000 messages a day, Adele Cehrs, CEO, Epic PR Group, explained that when they are faced with so much information, important details are likely to be missed or simply forgotten. The challenge for the communicator is to break through this information clutter and pinpoint and highlight for their audience what is most important.

- 62% say social media has no influence on buying
- 91% rely on word of mouth for brand recommendations
- Just 2.7% of people are willing to recommend a brand across their social media channels for fear of being negatively associated with a brand

To ensure their message reaches through this clutter, Cehrs recommended today’s communicators focus less on engagement metrics and focus more on timing – specifically when there’s a spike in the conversation around a particular topic or issue. SPIKE is defined as “a sudden, point of interest that kick-starts exposure good or bad.” To increase the impact of the news, Cehrs recommends communicators focus on outreach during the spike, “when the messages will be most important to the audience.”

How can you monitor for a SPIKE? Perhaps a particular topic is trending on social media that relates to your brand or industry. Consider that a spike. Perhaps there is new legislation or some issues-focused topic that is prevalent in the news that relates to your message. Again, use that SPIKE.

And while bad news might be a popular cause of SPIKES, don’t automatically assume that’s a bad thing. If handled tactfully, you can make positive waves for your brand in the wake of a competitor’s missteps.

Other ways to monitor for spikes include:
- Competitor wins
- Contrary opinions, from e.g. bloggers, pundits, etc.
- Previous industry/company issues
- Trends in the news cycle

Using social media
Trying to internally sell the importance of social media to your C-suite or executives who distrust social platforms or believe it can be done successfully for free? First, make them understand that there is no such thing as free social media. It’s unrealistic to dedicate around-the-clock staff to monitor social media. Having a team prepared to monitor for the SPIKE and take necessary real-time marketing actions is a more effective use of resources. This is especially true with social media responses being an immediate avenue to connect with audiences.

Be prepared to strike at the SPIKE– you’re likely to get better results, increase your ROI, and might just earn respect from the C-suite!


When it Comes to Online Newsrooms, Give the Media What They Want

October 27, 2014

By Sarah Drake Boerkircher, Assistant Director, News & Communications, Wake Forest Universitysdboerkircher

At the PRSA 2014 International Conference in Washington, D.C., I participated in the public relations professional development workshop “Content, Social Strategies and Online Newsrooms: Managing Communications in Higher Education.” As a PR professional for a university’s news and communication team, I was eager to hear how journalists were interacting with online newsrooms. These are the takeaways that I found to be most helpful:

So… what do media really want in a newsroom?

  • First and foremost, an online newsroom must be mobile-friendly. If a newsroom isn’t responsive, this will only cause annoyance, causing the reporter to leave your site as soon as possible.
  • Press releases, which are categorized and easy to search.
    • Experts with biographies and up-to-date information.
    • Media contacts that include email addresses, phone numbers, mobile numbers and Twitter handles.
    • Fact sheet(s). Note: a fact sheet is not the university’s history.
    • Images, photo galleries, infographics and videos.
    • In the News” section, which includes the most current university coverage.
    • An archive. Up to five years of information can be included, but must be easy to search. Major university milestones that fall outside of the five-year window can also be included.
  • Finding an answer should be easy. When media visits a university homepage, more than 80 percent are looking for the newsroom. Reporters do not want to spend hours (let alone minutes) searching a university site for an answer, so make the newsroom reporter-friendly by easing the search features and incorporating the content outlined above.
  • Content needs to be searchable. Often public relations professionals use corporate / university speak that is not easily searchable, which prevents a press release or story from gaining traction. Use language that people will most likely use when they conduct a search. This is as simple as calling a spade a spade.
  • Use a story in multiple ways, so impact can be measured. Storytelling is key in public relations, so being able to measure the impact of a story is important. Repurposing content through a blog post, tweet, video, infographic, photo or Instagram post, increases the chances of a story to be shared. Once content is shared, which is often easiest to do so across social media, a story’s reach and spread become measurable.
  • There is always room for improvement. After major or minor changes to a newsroom, do not be afraid to ask media to take a look at your site. Feedback can help to make the newsroom that much more efficient and only help get media the content that they want when they need it.

Communications Week Recap: The Role of Paid, Earned and Owned in Public Relations

October 24, 2014

By Joe Curro, Media Relations Specialist, Business Wire

This past Monday, Business Wire’s New York team was proud to partner with Communications Week 2014 for our State of the Union: Living in Times of Media Disruption breakfast panel.  Attendees joined us at Thomson Reuters’ beautiful conference space overlooking Times Square to hear from an elite panel of communications professionals: Chanel Cathey (Director of Corporate Communications, Viacom), Ben Trounson (Director of North American Communications, Tata Consultancy Services), Jordan Fischler (SVP Technology and Digital Media, Allison+Partners), Nelson Freitas (Chief Strategy Officer, Wunderman), and our moderator, Steve Rubel (Chief Content Strategist, Edelman).

Panelist 1

(Panelists left to right: Chanel Cathey, Nelson Freitas, Jordan Fischler, Steve Rubel, Ben Trounson)

Built as an active and lively conversation between the participants, the event provided insight into a wide range of topics from the balance between owned, earned, and paid media, to navigating the opportunities and pitfalls of real-time communications, to the questions on the horizon that we’ll all be talking about in the coming months.

Here are a few of the insights that were shared:

Rethinking measurement?
The volume of available measurement data is overwhelming.  How do communications teams make good decisions based on the available data?  How do you decide what data is relevant?  The goal of your data collection should not be the quantity of information gathered, and decisions should not be made on numbers in a vacuum.  The data you collect may be the response to a question, but it’s not the end of the conversation.  Talk about your findings, use the data to inform how you interact with your influencers, and keep them engaged and giving their feedback.

Risks of paid content?
There is an eternal danger to relying on paid content – of damaging the trust you’ve established with your consumers – so how do brands make the most of this amplification option?  By always staying active in the communities that are discussing the brand.  Paid content, for all its dangers, allows for a greater degree of control.  The more control you have over your message, the more responsive you can be to anything unexpected.

Managing the flood of content?
Consumers are bombarded by a constant flow of content.  We have access to immeasurably more content than we’ll ever be able to consume.  So how do brands compete for valuable attention?  By being a curator of its own content, a brand can keep conversations on topic.  Engage with your audiences, and commit to creating original content of your own.

Real-time responses?
Perhaps one of the most terrifying prospects to communicators is the real-time fumble.  With great risk comes great reward, right?  But while the successes are some of the industry’s holy grails (Oreo in the dark, Arby’s and the hat, etc.), the failures can make anyone shy away from the very idea.  So what’s the answer?  Trust and an honest voice.  Traditional publications are competing with individual creators for the public’s attention, but your brand can empower its own creators with solid and responsible training, multiple voices participating, and open lines of communication between all parts of the team.

Panelist 2(Panelists left to right: Nelson Freitas, Jordan Fischler, Ben Trounson, Chanel Cathey, Steve Rubel)

As you can see from the above, the answers to the questions on communicators’ minds are increasingly interrelated – useful data leads to relevant content leads to managing your voice leads to learning from an engaged audience.  With the goal of activating and influencing audience behavior, this feedback loop supports an increasing trend towards more innovation and more connection between creators and consumers.

Ease of content creation, enhancements and new tools for targeted distribution are on the rise.  Available reaction times are falling, and smaller teams are being tasked with greater and greater responsibilities.  Each of our amazing panelists touched on solutions for the future.  The ultimate answer, as our Moderator Steve Rubel said, is making “constellations – not just putting stars in the sky, but connecting them.”  When all parts of the communications team are working together toward a clear goal, the combined whole is greater than the sum of its parts.

Panelist 3(Moderator, Steve Rubel, Chief Content Strategist, Edelman)

Photo credits: Ingrid Ramos/Triangle Below Canal


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