The No. 1 PR Resolution for 2015: Measuring Your Results

January 2, 2015

By Meghann Johnson, Regional Manager, Business Wire Chicago

As 2014 winds down, the question on top of everyone’s mind is “what can I do differently in 2015?” From tackling new projects to finishing the old, New Year’s resolutions allow us to refocus, reset and rethink our approach, hopefully inspiring some positive change along the way.

rulerSo, as PR professionals, what should be our biggest resolution in 2015? Very simply: make measurement the No. 1 priority! Below Business Wire outlines six measurement resolutions that EVERY communicator should adopt, and stick to, throughout the new year.

Set objectives…and be OK with missing them: The idea of setting specific, measurable objectives can strike fear in the hearts of even the most seasoned PR professionals. As communicators, our programs can often be difficult to track, especially when considering the dramatic impact that WOM (word of mouth), social media and digital has had on our industry. But without setting benchmarks and working toward them, PR practitioners can be left with only a handful of data points, or worse yet, find themselves scrambling at year-end to account for their progress. Even by falling short of your intended objectives, continuously measuring throughout the year will provide chances to adjust your programs and offer insightful ways to improve in the following year.

Break down the silos: Savvy PR professionals tie their communication program metrics to their company’s own key performance indicators (KPIs). This approach is important as it aligns PR with developing direct, benchmarked results for the company. For example, if your organization is running a corporate initiative that’s intended to: 1) drive sales 2) raise brand awareness 3) position corporate spokespeople, it’s best to understand what your organization’s objectives are first and then showcase how PR drives towards them. One way to align with corporate KPIs is to compile the anticipated takeaways from a PR announcement and then rate each article/placement on a scale (1, 2, 3) of how well the piece reflected these three key takeaways. Note: This type of system works best when initiated across all PR efforts for consistency.

under-the-influence-consumer-trust-in-advertisingThink beyond the “pickup”: There’s no denying that editorial coverage is a highly sought after component of every PR program. But, with 84% of audiences making decisions based on WOM, building brand awareness and activating the right audiences can be just as beneficial as landing that coveted Wall Street Journal placement. Additionally, audiences are seeking content in new places, whether that be a company’s own social channels or website; therefore, it’s important to connect with your web teams or online community managers before, during and after an announcement or campaign launch in order to measure how traffic and views have been influenced by your efforts.

Be the journalists’ publicist: When thinking about your PR efforts, remember, media measure too! Journalists are rated on the number of views to their article and time on site, so if your organization gets covered, be sure to promote the news…and then promote it again. Ultimately, the more traffic your team can generate by sharing the piece, the more likely a journalist is to write on you again. Think of it as recycling content and reusing it to your benefit.

Reporter Metrics

 

Let data be your guide: At the recent PR News Measurement Conference in November, David Rockland, Managing Director of Global Research at Ketchum, said about PR, “We are a data rich industry, but analytics poor.”

While there are countless ways to measure PR functions, the hardest part is to contextualize the metrics to make them make sense. One question we often receive at Business Wire pertains to our own NewsTrak reports. For example, what is the significance of press release views or link clicks? Truly, this metric can vary in significance depending on the goal of your program. Did you issue a release to garner media coverage? If so, how many journalists covered it? Or, were you trying to gain visibility and followers to your twitter feed by adding a hyperlink in your release? If yes, check how many people clicked on that link (provided within Business Wire’s report) to see if there is a correlation to the release and an uptick in followers. These seemingly arbitrary numbers can offer far greater insight if there are clear objectives established beforehand or if the PR team is gathering information across various channels.

Use the right tools: There are countless free and paid tools available to help with any measurement program so be sure to use them! Google Analytics is a great place to start. More and more companies use this platform the measure their efforts across Paid, Earned, Shared and Owned (PESO) channels. One simple way to effectively measure press release impact is to add a Google URL tracker to any hyperlinks within the text, which will subsequently track every time someone clicks on the link. Similarly, your team can monitor which information/link generated the most click-thrus and then promote that same info across other channels.

What’s your number one PR resolution in 2015? Share it via the BusinessWired blog or tweet us directly @BusinessWire. And as always, you can contact us directly to learn more about any of these topics.


PR Debate: Google vs. Facebook: Which Platform Should You Really Care About?

December 22, 2014

By Hannah Kelly, Business Wire Paris

The changing face of the news coverage and visibility scene

It’s the hottest debate in 2014: SEO for discovery or social sharing for impact?

2014 started off innocently enough.  First Google Hummingbird made major changes regarding news release visibility.  Then midway through the year Facebook launched FB Newswire, to increase the visibility of news.  Suddenly it was clear.  Facebook and Google were directly competing to see which service was more effective at surfacing a story and driving action because of it.
google vs facebook
Fact:  Both Google and Facebook are hungry for your news.

Recently, Parse.ly investigated data from around 8 billion page views of approximately 200 news sites with the results that 38% of referrals were generated by Google and 26% by Facebook.  While this statistic may not help Google overtake Facebook in the race to win the visibility war, it does providing an interesting opportunity for communicators.  If your published news piece can generate visibility on both Google and Facebook, you can generate more than 50% of your inbound traffic with (relatively) little effort.

However, the type of news that is sought after by these sites is slowly shifting. In both cases, Google and Facebook first relied on algorithms to determine which news to surface.  Unfortunately, this caused a plethora of misleading articles by less trustworthy “media outlets” to rise to the top.   These algorithms were adjusted greatly on both platforms this summer when Google and Facebook users revealed that they crave “real news” vs. click bait.

In an effort to continually refine results, these algorithms are continuously updated to reward authenticity and engagement. Google’s most recent changes to  Google Penguin, Penguin 3.0, on October 17, 2014, focused solely on overcoming link schemes that manipulate the ranking of a webpage (and the news story hosted there).

So what does this mean for your news?
As more and more refinement is done to ensure only high quality news is surfaced when searched on Google or on social networks, there are a few things today’s communicators can do to make sure their news is not only seen, but shared.

  1. Be descriptive in your headline

The more descriptive the title of your article, the more likely people are to read it, visit your page, and thereby increase your page ranking. News releases are known for their relatively long ‘uninteresting’ titles – but now the tables have turned. Readers know exactly what to expect from your release, which comes as a great relief after having spent significant time browsing through articles only to discover that they are not quite what was promised with the first click.

  1. Write a concise, accurate article

Now that your title has drawn readers in, the idea is to hold their interest. Long rambling paragraphs will not do this. Keep your information as succinct and on point as possible – engage the audience through a direct approach. To give you an idea, the ideal length for a news release is no longer than an A4 page.

  1. Contact information

This is crucial. If the reader has any further questions, they will want to contact you. The worst possible thing to happen at this stage is to struggle to find any method of contact. Include your Twitter, your Facebook, your Google+ – all and any possible ways of getting in contact. Not only does this ease contact between your company and the reader, but it also allows your news to be shared back with direct links.

News releases, especially those distributed by a commercial newswire such as Business Wire can help your distribution reach, and engage and activate audiences on both Google and Facebook platforms. Every news release jumpstarts a range of actions from coverage to sharing, each that directly impacts visibility within both Google and Facebook.  Business Wire’s wide distribution circuits, unique journalist lists and most of all, our “share” tools allow you to publish and share your articles within seconds. With over 50 years in the industry, we can help you tailor your distribution effectively, thus greatly increasing your traffic growth.


Business Wire Los Angeles: Why 2015 Will Be the Year of PR

December 17, 2014

By Sean Markham, Account Executive, Business Wire Los Angeles

As we wrap up 2014 and head into 2015, the media landscape has changed dramatically. But there remains this constant: news is the top shared content across all channels. How to generate editorial coverage, the role of the press release, social media and WOM in the marketing funnel were just some of the topics covered at a recent breakfast event hosted by Business Wire. Held on Thursday, December 11 at The Olympic Collection Banquet and Conference Center, a diverse group of Los Angeles-area PR professionals gathered to listen to Business Wire’s very own Director of Social and Evolving Media Serena Ehrlich (@Serena) discuss the myriad challenges and opportunities for communications practitioners.

If news and editorial coverage is the most shared content, who creates this content? “You guys do. All of you in this room,” Ehrlich emphasized to the engaged audience.

Infographic provided by MediaLeaders

Among the many important takeaways from this event is the crucial role multimedia plays in standing out in the crowded field of news. Releases with images or video receive 3X more impressions and engagement than their plain text counterparts.

During her comprehensive discussion, Ehrlich also shared insights on several social media tools to use in your PR efforts, including ClickToTweet, TweetReach, the LinkedIn Long-Form Blog Service as well as Google URL builder.

Here is a recap of Ehrlich’s presentation, which will help prepare all PR pros for the year ahead:

Media Has Changed

  • The role of the news release: Today the press release = action document that jumpstarts action within all target audiences
  • News releases align to the marketing and sales funnel and increase: Awareness, Discovery, Brand Reputation, Message Adoption, Conversations, Inbound Traffic, Intent and Conversions
  • Releases should not: Act as a stand-alone sales tool, replace customer service, be text only, work in a vacuum and work without support
  • News doesn’t go viral just by being issued. PR professionals will need to do work (social sharing, etc.) to make news releases go viral.
  • Journalists are held to three core metrics:  inbound traffic, social shares, time on site
    • Tip: Socially share out any coverage you receive to help reach these metrics
    • Tip:  Video is the perfect access to increase time on site
  • Many adults are now getting their news from social media networks

Social Media Has Changed

  • Every single major social network is showcasing news articles, reputable content and multimedia, perfect for PR
  • Tweets that include a photo or video receive 3 to 4x higher engagement
  • Tweets including multimedia uploaded via Twitter receive 150% more RTs
  • Facebook photos receive 53% more Likes, 104% more comments and 84% more CTRs on links
  • Facebook shares your updates based on the assets your audiences likes best. Meaning if you are not a video person (a rarity these days since 63% of the world are visual learners and rely on video for information) then FB will not populate many, if any, videos on your News Feed.
    • Tip: Text which kind of audience follows your fan page. Post a video, then post a link, and, finally, just post a photo and see which posting gets more impressions and engagement
  • LinkedIn is top B2B platform
    • Tip: Use the LinkedIN long form content blog service to increase reach within this platform
  • Millions of videos are watched on YouTube every day; 33% of YouTube searches are news related

Multimedia is the #1 Way to Increase Press Release ROI

  • Almost 65% of the world’s population are visual learners. Text-only press releases no longer work with this highly visual audience.
  • Releases with images or videos get 3x more engagement and impressions than plain text news
  • 1 minutes of video = 1.8 million words
  • Photographs do not need to be translated

Press Release Tips

  • Write for your highly targeted audience
  • Post a blog answering all the questions your release will generate to ensure message adoption
  • Photos and videos are no longer optional when looking for coverage
  • Use Google Tools!
  • Search bar – helps determine key phrases used most by searchers
  • Use URL trackers to track actions taken by readers on your website
  • Drive social sharing with Click to Tweet
  • Hashtags should be specific (use hashtag.org to see volume)

Read more about this event and all Business Wire events by following the #BWChat hashtag.

Like this post?  Click on this link to tweet it out: http://ctt.ec/Iad8e


The Sweet 16: Business Wire’s Most Read, Viewed and Shared Content of 2014

December 16, 2014

By Serena Ehrlich, Director of Social and Evolving Content

Are You Ready for PR in 2015?  

As 2014 winds down, we at Business Wire are taking one last look backwards.  After all, there were some huge changes in 2014 that disrupted the way news content was showcased, distributed and adopted.

As we look towards a PR-friendly new year, we wanted to share the articles, videos and blog posts that your communication colleagues turned to this year so we can help you launch successful communications program in 2015!

How to write a press release:

The real reasons why your press releases need to include images:

Understanding media relations:

The role of measurement in PR

How Business Wire generates success for large and small companies alike [CASE STUDIES]

What are we missing?  What tips or tools do you plan on implementing in 2015?  Let us know in the comment box below.


How to Increase YouTube Video Views in 3 Easy Steps

December 10, 2014

By Serena Ehrlich, Director of Social and Evolving Media, Business Wire

Earlier this month I attended a Digital Hollywood panel devoted to building audiences and awareness on YouTube.

This is a very common topic here in Los Angeles.  With film making, celebrities and the history of Hollywood permeating every corner of the city, we were the first region to truly embrace YouTube for what the platform could be – a way to entertain, educate, delight and shock audiences with amazing visual content.

So if this is a common topic, something Hollywood content creators and the marketers they work with should know inherently, why is it still on the Digital Hollywood agenda?  Because no matter how great your content is, it means nothing if your content is not seen.

Almost the entire panel discussion, fueled by questions from the audience, focused on how to generate views of the variety of videos being uploaded every single day.  There are hundreds of thousands of beautifully shot, high quality videos on YouTube that no one has ever seen. Why is that?  Because the concept of if you place it here, the audience will come is antiquated and completely misleading, even for producers creating content featuring famous celebrities.  The simple truth still stands, there is no such thing as great content, only seen content.

YouTube Image

So how do YouTube video stars get their visibility?  What makes one video go viral, while another video fails?  Just like every other marketing and communications program, video programs need to be supported with paid, earned, owned and shared marketing programming.

In this session, the three top ways to ensure views of your YouTube videos are:

  1. Create relevant content – This may seem obvious but there are still a huge number of marketers creating aspirational content, or content meant to activate new fans, versus content meant to create actual audiences. In reality, content should be made for every touch point in the customer journey, but if you are on a limited budget or time, focus on creating content for the most active of your prospects and customers.  Create content that these existing brand fans will enjoy and share with their friends and reap not only views of evangelism.
  2. Tag your content for search – When it comes to placing your content on YouTube, the description and keywords you use are just as important as the content itself. Utilize titles and descriptions to entice audiences to view your video.  Include relevant keywords and well as real-time keywords, and while you don’t want to use an incorrect headline, writing a compelling, interesting headline will increase views dramatically.
  3. Pay to promote your video – If you spent money to create content, you have to use money to promote it. Videos should be promoted via earned, paid, owned and through partnerships. Smart brands are increasing impact of their content by increasing potential audiences.
    1. Paid promotion: To promote your YouTube videos there are two successful kinds of paid promotion that you can do.  First, consider paid advertising across active social channels and via Google AdWords to help relevant audiences find you via search and social.  Secondly, issue a press release to alert media outlets, bloggers and more that your video or video channels exist.  Include a short summary of the types of content you include and, if possible, frequency of updates, to generate views
    2. Earned outreach: Don’t forget to alert your PR contacts of your new content marketing program.  Media outlets are always looking for visual content to accompany industry pieces; let them know your channel may contain the content relevant to their readers.
    3. Owned channels: You have to tell people about your video; how else will they know your program exists? Promote your new YouTube content on your website, social channels, email signatures and intranets to increase views and shares of your content.
    4. Initiate partnerships: The single fastest way to increase the views of your YouTube videos is to ask likeminded, more famous YouTube personalities to share it for you. Yes, this may require an exchange of money but it works.

Leading marketers know that video is one of the top tools in today’s marketing arsenal. Not only are desktop and mobile video consumption rates through the roof, the medium is so impactful that within seconds it can build, and deepen the relationships between a brand and its customer. But first you have to distribute it.

What other ways are you finding success in promoting video content?  Please let us know in the comments below.


7 things Every PR professional Must Know About Pinterest

December 8, 2014

Everywhere you look everyone is talking about Pinterest. And why not! Not only does the site have huge audience numbers, the engagement and inbound traffic rates are through the roof.  And yet, many PR professionals are unsure of how to maximize this platform to increase visibility, shares and coverage of company news.

Click here to read Alexander Solm’s  7 things about Pinterest you need to know.  We would love to have your thoughts on this piece; do you use Pinterest to promote your news and coverage yet?


How PR Pros Create News Content That Generates Action

November 28, 2014

“Think like a movie producer”

Every day, PR professionals utilize storytelling to engage key audiences. In this piece, Phil Dennison, senior marketing specialist at Business Wire, discusses the ways PR professionals can strengthen their storytelling prowess by thinking like a movie producer.

These tips include:

  • Build suspense and create anxiety
  • Foster aspirations
  • Drive empathy
  • Harness emotion

Learn more about implementing creative thinking by reading the entire piece here: https://www.linkedin.com/pulse/article/20140924163737-475352-think-like-a-movie-producer-create-content-that-spurs-inspiration?trk=prof-post


Follow

Get every new post delivered to your Inbox.

Join 40,184 other followers

%d bloggers like this: